Copart - Boise

"Make sure if you deliver any important title documents that you get a receipt, signature, and whatever else. They "lost" paperwork I hand delivered to them for a total loss claim. They are saying I'm going to get charged for my car being there. Even though it was there incompetency with my paperwork that caused a mess. I will never ever choose to do business with them again. Terrible company."

"my car was towed here after it was deemed a total loss,i went in this morning to go get my items out of my car. When i opened the doors all of my things were thrown into the trunk, including glass items that were in my car before the wreck,they cut my belongings that i had on my mirror off so now they are ruined. They lost items out of my vehicle and when i asked about it i got no help just that “they don’t know “. If you have a choice of where your car goes after getting into a wreck i absolutely do not recommend here."

"I would never buy from this location again. 100% scam do not uphold to buyer protection wich clear stated in copart policy. The manager and regional manager are absolutely useless. Again, stay away from this lot."

"Horrible experience.... I hit a deer 3 weeks ago it took them a week to pick up the car. I decided to keep the car after it had been apprised to try and fix it. My insurance told them to dilever the car back to me. It has been over a week and half since then and I am still waiting on the car to be returned back to me. They keep telling me it is dispatched and will be sent to me asap. If I could give a lower rating I would. Very unprofessional... would not recommend!!!"

"This place has really gone downhill, used to have great customer service. The loaders are great and quick. Always seem to get the runaround when ask to speak to the GM, their door seems to always be closed or is never there! Absolutely horrible, don’t buy here!!"