Fred's Appliance

"We've made several purchases from Fred's Appliance. Our last purchase was a big freezer. It was delivered fast with courteous delivery personnel. They are easy to work with, competitive prices and excellent with service calls. They even helped find documents of our purchases that were lost in the Oregon Rd Fire. Fred's is our go to appliance store. Thanks Fred's!"

"We purchased an Electrolux washing machine and dryer from Fred’s in December. From the first time we used the washing machine it has not worked properly. We were sold a lemon. It shakes a ton, so much so that it can move itself nearly a foot forward while washing. We called Fred’s service and they came out and were unable to locate the problem, but they ordered a new motherboard for the machine to see if that helped. We waited a couple weeks and they came to install it. The wrong part had been ordered and this service left our washer full of wet towels and completely unusable. They returned a couple days later to install a third motherboard. However it did not fix the washer. We called again and they sent someone a fourth time and still have not figured out the problem but are now ordering another motherboard to see if that might help. Honestly this is ridiculous. It’s time to just replace the machine that Fred’s sold us, as it is clearly defective from the start. Fred’s and Electrolux are continuing to waste our time and money at this point. The issue has yet to be resolved. We have had a couple helpful people along the way and a couple very rude and condescending ones as well. Fred’s has lost our future business and our recommendations which is sad since we we have been loyal customers for years."

"Where do I even begin… We are remodeling our kitchen and worked from 100miles away to purchase every last one of our kitchen appliances through Fred’s appliance. They were fantastic to work with and made it the easiest part of our renovation. When we went inside the store to sign papers our suburban wouldn’t start (wouldn’t even jumpstart) as we tried to leave. Envision six, hungry kids and two adults with a packed car as we were trying to head out for a weekend vacation. We ran across the street to two auto service places with no one willing to cross the street to assist us. Every towing service was a two hour wait and the dealership to help us out would be closed by the time we arrived. After our infant fell and earned herself a goose egg and three kids were in tears with worry… we went back into Fred’s to let the kids stretch their legs when the manager suggested we unhook the battery and see if that did the trick. Ben grabbed the their tool kit and all hands were on deck. Within a minute that did the trick and our new suburban was running again. The employees willing to offer help in any form separates them from every other business around. I cannot express how appreciative we are! Thank you to Ben, Steve, and everyone else (who I did not catch their names)."

"Steve Ellis helped us with our purchase of our new GE profile kitchen appliances. Steve is very knowledgeable and is an expert on all of Fred’s product lines. We decided on GE Profile due to the price point and their functionality. So this is a big thanks to Steve Ellis for doing a great job. We appreciate all of his efforts in making the process easy."

"We have purchased several appliances from Fred's Appliance over the years. Most recently our refrigerator failed. Three days before Christmas we had to find a quick replacement and hope to get it installed. Fred's not only had what we needed in stock, they made sure we got it installed before the holiday. Great product availability, best customer service! 100% recommend. Thank you Fred's!"