Jiffy Lube

"DO NOT GO HERE!!! My car was perfectly fine and just needed an oil change. They messed up adding coolant and now the cooling fan on my car won't stop running and the check engine light is on. Went back and asked to speak to the manager. He and the district manager both tried to gaslight us and lied to our faces about not being responsible. I paid almost $175 for my car to get damaged and now need more service from the dealership. Absolutely the worst possible service I've ever experienced."

"Terrible service, they did not place my air filter back in my car properly which cause my car to breakdown and need to be towed. They also messed up my oil change and had oil leaking from my car because they did not have a gasket on the drain. They are unable to do their job properly. DO NOT GO HERE!"

"This experience was great!! I especially liked the fact that a female was there. She was friendly and knowledgeable. I watched her check out a couple other customers and she did a great job! She is a great asset to the company!"

"Typically, I ask my husband to take my car to get an oil change because I'm tired of being mansplained to and upsold on services I don't need. However, this experience at the Pullman Jiffy Lube was totally different. I drove up and Zach greeted me, was very friendly, and showed me inside to the waiting area (Free wifi and coffee). Another employee, Jordan, walked me through all the recommended services. She was so great about telling me which services were more urgent and which ones could wait. Typically, this would not be the case and you're told you need all the services immediately. I really appreciated the time and effort that went into the service and all of my questions were answered. I will absolutely be going back to this Jiffy Lube. The customer service was excellent!"