ABRA Auto Body Post Falls 1900 East Polston Avenue, Post Falls, ID 83854

"I am so grateful for the service and care at ABRA. I had originally made an appointment months ago but had to reschedule for this time of the year for work reasons. Gavin made sure I was taken care of and my truck repair process was easy an done in a reasonable time. Communication was the best part of my experience, beside the fact my truck looked really great!"

"We had a slide off the road and hit a tree. I knew from a more recent repair done at a different place I was not going to return there. ABRA was recommended and I was very pleased with this choice. I have no regret using them. It actually took less time to get in and get the repairs done then I thought it would. Most places are months out they were able to get started 2 weeks after our initial visit and 2 and 1/2 weeks to get it back. We had a rental and limited time. It was the perfect timing."

"The workmanship on the repairs was very good. The shop had to order the 22” replacement rim, that’s where the issues began. I was notified the rim arrived 3 weeks later but it was bent, another rim was ordered. 4 weeks later I was notified the rim was in and scheduled an appointment a few days later. I brought the Tahoe to the dealer, sat for an hour and fifteen minutes until the manager advised no rim! 3 weeks later the manager called to advise the 3rd rim arrived. I brought the vehicle to the dealer and they installed the new rim. Overall the experience was not good, I felt the tech was not truthful, or didn’t understand her job."

"Brought my 2022 Chevy Silverado here for a bumper and fender repair. My insurance company estimated around $1,500. Turned out it was over $6,000 damage. One thing to be aware of with this shop is it will take 4 to 5 months just to get in. They only have one collision estimator, and he is way overworked. Don't expect anything to happen fast. John, the body shop manager, will go above and beyond to see things go smoothly, but like every body shop around, they're way short-handed. The bottom line is: I would give the repair body guys & painter five stars. They did an excellent job and I can't tell there was an accident."

"After calling 12-14 other body shops who were either, extremely abrupt, didn’t care or just wanted you off the phone. In addition to that, everyone couldn’t start work on a vehicle until November. I called Abra and Lance answered. Problem solved. Not only did he take the time to understand what was wrong with the vehicle, he understood the time constraint and was able to give a loose estimate from photos I’d taken. Less then 4 weeks later and the vehicle is exquisite. Throughout the process, if any extra expenditure was needed, Lance called me immediately to ensure everything was good to go. Clear and concise, with photos to back it up. I have nothing but wonderful things to say about the techs, paint work and biggest of all COMMUNICATION that Lance and Abra work with. If you are going for any type of auto body repair, call Lance."