Parkville Animal Wellness - Dr. Welsh

"I was recommended by a friend to come to this practice, and since finding a good vet for my Indian ringneck parakeet is hard to come by, i figured i’d give this place a shot. if i could give zero stars i would. no one was there to welcome me upon entering, except for a dog. all i wanted was a nail trim for my bird since i don’t have an extra set of hands to do it myself at home. the front desk lady appeared to be nice at first but quickly became snarky throughout my visit. i had only seen doctor welsh once and that was to introduce himself. they took my bird back, which i’m not a big fan of being left in the waiting room while you separate me from my pet. the front desk lady brought him back to me and said he did well and questioned if i let him fly at home and went on about how she used to have birds and clipped their wings. i paid and went to my car. i seen my bird struggling to get on his perch so i opened the cage to help him and noticed he was bleeding a lot from cutting his nails WAY too short. i rushed back in and waited at least a couple minutes before the front desk lady came to me because yet again, no one was at the front. holding back tears, i told her he was bleeding and that he could die if he lost too much blood since birds don’t have a lot of blood to begin with. she seemed annoyed and told me “it’s not that bad, he’s not going to die” and then left with my bird again. after about five minutes she brought him back to me and said that the bleeding had stopped and that he’s in such a panic and bleeding because i didn’t have him in a wired cage so he couldn’t grip anything. like way to blame me for my bird bleeding because i had him in a soft cover travel cage rather than a wired one?? and he can’t grip anything because his nails were almost completely clipped off! i ignored her comment and went home. i should never have to leave a vet practice with my pet worse off than when i first brought him in. 0/10. never going again."

"I took my new puppy here. It was very clean and smelled amazing. Loved Dr. Welsh! He's very honest and doesn't try to over-treat. I would highly recommend it if you live in the Parkville area or close by."

"We love Parkville Animal Wellness. They're always very flexible with scheduling and able get our dog in. The support staff and doctor are great and not pushy about getting extra things if you don't want them. They are the only ones that can do my dog's nails, he gets too upset with normal grooming places. Definitely recommend!"

"We had our first visit today. They were able to get us in quickly. The clinics team is amazing and treated my dog with great care. Hands down a great experience. Dr Welsh gained a forever client today."

"Unfortunately this isn’t a business I’d recommend to busy folks. Doctors are great but they shouldn’t offering boarding or daycare. They don’t have a true daycare space so it’s just something nice to say they have. The front office staff will make sure you are aware that you’ve been late picking up your pup even if it’s due to no fault of your own. They close at 6pm and want to walk out the door at 6pm. They are irritated if they have to stay an extra 5-10 minutes for high paying customers with high utilization. They also don’t treat customers that board frequently with much leniency. I can understand folks that randomly bring their pup and show up late to get them every time but when you utilize the service (often times 4 to 5 days a week) you’d think they wouldn’t bring it up. Again, doctors are great but I don’t recommend utilizing them for daycare or boarding, especially if you are a busy exec/professional and occasionally run behind. Not 30 minutes behind, just 5-10 minutes max will really get them in a tizzy."