Norman's Garage Door Repair

"I absolutely love Norman's Garage Door Repair! Edward consistently handles our garage door maintenance for us. His knowledge is exceptional, he is incredibly efficient, and always swift to reply. I would enthusiastically recommend him and this business. They are certainly not a transient operation, they are based in Fenton."

"Having had some vexing encounters with our building warranty agreement and the garage repair company it dispatched, Norman's Garage Door Repair stepped in and delivered excellent service! They treated us exceptionally well and accomplished the job! Thanks, edward!"

"Edward was our installer from Norman's Garage Door Repair. His knowledge and honesty were impressive, and he proved to be very reliable. Our new garage lift, remotes, rollers, and a new strip for the bottom of the door were installed in Fenton without any hitches. We absolutely adore the quiet operation of the system! A big thank you!"

"I was traveling out of the country when the garage door was fixed. My house sitter was present and the repair person asked for a number to send the receipt via text (yes I gave specific instructions to the house sitter incase they had any questions). I never received the receipt and was charged 30% more than the other local competitors. The service was done on a Sunday and I was told there was not emergency charge because they have normal working hours on Sundays. I needed a single garage door spring replaced. The tech did a great job but when I called the company to get a copy of the receipt they still haven’t sent it to me and it’s been 4 days. I’ve called everyday and they state “there is a ticket in to send the receipt”. The person rushes me to get off the phone each time I call to get a copy of the receipt. If I don’t get an explanation for why the charge is 30% higher than local competitors or the receipt I will be submitting them to the BBB. The customer services was great at scheduling and getting the work done but based on the post work experience I wouldn’t recommend this company since they are also 30% more than local garage door repair companies. I believe the work is contracted out since my charge was to a company in Delaware instead of MO and not under the same company name. Also the address isn’t real on the website! It’s a different companies address! BEWARE! Update: still haven’t received my receipt for the work that was done, been told I would be called back by a manager, and would have my receipt within a certain timeframe. DO NOT USE THIS COMPANY!"

"Calvin Skeen replaced broken springs and serviced our garage door. He was and was skilled in the required work. He offered terrifc suggestions and took a sincere interest in our issue. We would endorse Calvin for garage door repair."