Club Pilates 2411 Southwest 14th Street, Bentonville, AR 72712

"Would not recommend, the lead instructor is a mean girl and basically spreads it among the other instructors too. I love Pilates and I’ve been to other locations not in NWA but there are better priced and nicer studios in the area you can go to"

"I’m 18 classes in so far and love Pilates! It’s been wonderful for strengthening, mobility, and alleviating back and neck issues."

"I love this studio. Every workout brings a new challenge. All of the teachers are very helpful. And the class times range wide enough to fit anyones schedule. The early morning or the night classes are my favorite because its dark outside and the lights are low."

"I love club Pilates! The instructors are absolutely the best at helping with any corrections that need to be made in your form and/or practice. I’ve always had back issues but my back is stronger than ever."

"I would like to give this facility a great review but when I signed up I was told I was getting a monthly rate which was more expensive I could cancel when necessary after the first 3 months, that I could book 30 days in advanced, and they would have plenty of available class times despite my limiting work schedule. I specifically asked how many classes were at my level and after 6 pm so I could know if signing up for three months was a realistic idea. I was assured over and over that since I could book 30 days out I would be good to go. I found out I actually couldn’t book 30 days in advance since I was month to month. I could only book 30 days from when my monthly balance reset and by then most of the class times I could make it to (at the beginner level) were completely full and I could never get in. When I had to cancel a class (within the window of getting my class credits back) it didn’t credit me with my class and the girl at the front said I would have to come in and they could book it in person. This wasn’t a deal breaker but definitely inconvenient. When I realized there was no way I would be able to make it to my 8 classes and I’d be lucky to get into 2 or 3 I asked to have my Membership frozen. At that time, I was told that I actually could cancel and that it would be a $100 cancellation fee. Had I known this I would have cancelled midway through the first month. I asked the general Manager via the email I was given to please charge me this fee to avoid another $175 coming out of my account for the 3rd month in a row and she responded by telling me there was nothing she could do according to their policies and I would be charged again. I don’t know where the disconnect is. It may be the front desk staff who are working with faulty information or a manager that makes the policies up as she goes, but I know: They will exaggerate their schedule, class availability, and how many days ahead you’re able to book classes so that you’re locked into an expensive 3 month commitment."