Crain Veterinary Center

"I 100% agree with ALL the negative reviews!!! I took my ferret here multiple times he got checked multiple times!! Not once did they ever ever say that he had a tumor!!! We took him in when he started to pee himself and wasn’t really walking. That’s when they said he had a tumor and he had to have surgery or he would pass away! We took him that next day to have surgery not even 20 minutes later they called saying they had to put him down I begged and begged and cried on the phone begging them not to do it! They put him down and they still expect me to pay over $1000 for the surgery!!!! IM TRAUMATIZED!!!! I loved my little Nibbles :( he did NOT deserve to go through any of that! SO SAD!!! I no longer take my ferrets here!"

"Dr.Jerry and all the staff at Crain veterinary clinic were compassionate, caring and professional. They explained everything about the treatment plan and answered all my questions.They took excellent care of my cat today. I am very grateful to Dr.Jerry and entire team for all their help. Highly recommend."

"Crain is where I always took my critters when I lived in the area. Now that I live 17 hours away, I have been forced to take my Scooby to a vet where I live now. Scooby was diagnosed in TX with congestive heart failure and some other issues, and the monthly prescriptions they prescribed would cost $305 PER MONTH, and that didn’t include his thyroid medication that he has been on for a few years. I recently came back to Missouri because my grandson was born and in the NICU in Columbia. I made an appointment at Crain, which I had to change twice, due to the craziness I had going on, but Dr. Rob worked with me the whole time. I wanted his opinion on Scooby’s diagnosis, test results, and the medications. They totally went above and beyond what I could ever expect to work with my availability and rushing back to Columbia to be with my daughter and grandson. I cannot thank them enough for all they did for us. Scooby’s medications were reevaluated and now cost less than $100 a month for all of his medications. And, they told me when I need refills to call, and they would ship him what he needs. I called today to order refills and Savannah made it all so easy! If you want to take your critters to a place that will genuinely care, Crain is the place. If you want to feel like you’re not being taken advantage of for money because you love your animal, Crain is amazing! I think very highly of their business and just wish I could bring them to TX with me, but since I can’t, I appreciate them making the accommodations I need to care for my dog in his Senior years."

"I was needing to get my dog into see a vet quick as I did not know what was wrong with him. My son recommended Crain Veterinary. I am so thankful! From the lady that answered the phone, she was so polite, understanding and helpful, I could feel her compassion over the phone and she got me in the same day. When I arrived they got me right in. The doctors were amazing and worked with me. I can not say enough great things about the entire staff! I live 30 minutes away, I pass many vet clinics to get to them. It is worth the drive for my piece of mind and not only for how my dog is loved and cared for but the way they care for and educate me. If you are looking for a compassionate caring place for you and your animal, I highly recommend Crain Veterinary! Thank You again to you and your staff!"

"Great care and flexibility with our puppy pepper who recently got parvo. She's currently being cared for by the vets in a few over night stays. Originally Saturday was the hopefully date. Now Monday is the next hopeful date. Day 2 of this 4 day challenge is upsetting and stressful for both my wife and I. The Vet took time for a lengthy conversation where I questioned everything being done. He was patient and more than willing to hear my questions as well as answer them. Praying to God she's a spicy pepper we know her to be and come out of this. Thanks to all the staff for being available to see her in only a couple hours of making the call. Update. Day 6 of being hospitalized for parvo, she got to come home. Although it wasn't cheap. You can't put a price on a vet and their practice keeping you updated and working hard for you. We still have healing to do but she is still our little pepper and showing signs of improvement. Doc Rob took care of Pepper. Sunday his father came in and worked hard to keep her hydrated. Between Doc/Vet Rob, his father, numerous staff. Chloe, Dalton, unfortunately many others I can't remember, she's is home again. I can't thank you guys enough. As a couple who may never have kids. I will never go anywhere else as long as I live in missouri. Our pets are our babies and to have her home again means more than anyone will ever know. After many months she is happy and healthy. Going strong with no end in site to the destruction of her toys!"