American Cleaners
2590 Gladiator Drive, Fenton, Missouri 63026
About the American Cleaners
American Cleaners is a reputable laundry institution located at 2590 Gladiator Drive in Fenton, Missouri. We are dedicated to providing top-quality cleaning services for all your clothing and household items. With years of experience and a commitment to customer satisfaction, American Cleaners is your go-to destination for all your laundry needs. Whether you need your business attire professionally cleaned or your favorite sweater delicately washed, our expert team is here to help. Visit us today and experience the difference of American Cleaners.
Photos of American Cleaners
2590 Gladiator Dr, Fenton, MO 63026, United States
Opening hours of American Cleaners
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Closed
Reviews of American Cleaners
"Woman at the front was super helpful. Service was great. Turnaround was a day."
"I took a suit and dress to be cleaned and they did a great job. Women at the counter was nice and very helpful."
"Diana, who works the counter in customer service at the Fenton location, was beyond rude to me upon drop off of but even worse upon pick up of my clothing. Unfortunately, I was stuck as I’m not from this area and I was hoping she would not be there today but she was. A dress still had some food crumbled on it and I noticed after I paid. I requested a refund of the garment and she refused but offered to send it back. I needed it for a funeral and have time constraints. This woman says I’m tired of you get out of my store already not once but twice. I’m not sure what is going on with her but she needs some help. I contacted the number and they were very nice. They do not issue refunds without trying to clean it again but I do not have time and I have absolutely no wish to deal with Diana ever again. I’ve never been spoken to by someone who works for a company like this ever before especially in customer service position. I’m completely and utterly shocked how she has this job let alone ANY JOB! I will never recommend my family (who lives here) frequent this establishment."
"My husband and I have usually done business with the South County location. However, because we drive an hour to bring our company’s dry cleaning, we thought we’d try the Fenton location. Terrible idea. As a customer, we have felt as though we are a burden to deal with. Most recently, my husband drove to the Fenton location and was pulling in right at closing. With there being a couple minutes before they closed and knowing we were trying hard to get the before closing, he called and asked if they could still receive our companies dry cleaning and the young lady said that it would be a problem and would be best if we just went to a different dry cleaners. Apparently they have enough business. I am asked frequently about what dry cleaners I use or would recommend. I will find a new place to recommend. As a business owner, customer service is key. And from what we have experienced today, there is no quality customer service at the Fenton location. Again, we were told it would be best to go somewhere else. That is exactly what my company will do."
"The only reason I would give them a one star is due to the staff at the Fenton location. I feel utterly sorry for the young lady that had to endure the utmost unprofessional boss/owner. She asked servial times for the owner/boss to speak to the customer and that was met with resistance. When you pay for a service and that service is not met, the reasonable thing to do is refund the 15.50 that you paid for such service, and for the owner/boss to argue with you about bringing it back to them for customer service to view what had. They have employees that can vouch for the service that was given. Why should I have to go back-out of my way for you to reprocess the same article of clothing that was needed in a timely manner. I found a dry cleaners that was able to process the article of clothing by 9am the next day, after the owner/boss reassured me I would not find anyone to get that done."
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