SERVPRO of Franklin County 2 Truman Lane, Union, MO 63084

"My family and I would like to thank the Servpro team for all their hard work. They were professional, kind and very thorough in everything they did. They helped us through a very difficult situation and we so appreciate their patience, time and effort in guiding us through each step. We’d like to specifically name some of the very special members of this team that made this experience easier for us. They are: Jerry Davis, Clayton Thompson, Holly Obernberger and the entire cleaning crew and restoration crew. The company’s motto is what guides their efforts and it’s so true. LIKE IT NEVER HAPPENED! We thank you!"

"Mike and Blake were very professional, polite, kind and knowledgeable. I was extremely happy with their work. I highly appreciate all they did and highly recommend ServPro of Franklin County."

"When our water filtration system failed and soaked the carpet, the team gave us an honest, initial assessment on the best way to tackle the issue and, once we agreed we needed some professional help, they were out within hours to clean up the mess. They did a great job, were courteous, and very professional. Would highly recommend!"

"Nate, Matt, and Tony all worked very hard in order to complete the cleanup and damage that the fire did to our house! Very easy guys to talk to, work with and very responsive. Overall I was pleased with the work these guys did on my house with the short time frame they had!"

"I never got a chance to be a customer of your branch. I called at 10 PM for a 3 level water extraction @ an apartment community. Your on call Tech refused service without half down in cash or check. He stated clean water was $6 a square foot. We had 2700 ft² of carpet extracted that night. Plus 5 large dehumidifiers and 22 fans. It's unrealistic to expect someone to have 10k cash on hand. I assured the tech. that this would be a insurance claim & they would be paid either way. Our company has always called servepro for fire & flood repair at all of our locations and have never had to pay anything up front. The Fenton location was willing to come out but PREMIER RESTORATION & extraction had already agreed to handle it, & did a fantastic job.All of our Franklin County communities have been advised not to use your particular branch."