Petco

"Prices were through the roof compared to others. One register, one checkout person, and no one on the floor to help customers. Guinea pigs in an open-top cage behind the register escaping. The cashier was very slow and non-engaging. Won't return. I can go to Walmart and get the items I need and better help at a lower price. R. Freeman Branson, Missouri"

"Went to this establishment in hopes of buying a exotic bird to feed to my Burmese python, Meredith, It was her birthday after all. All they had was parakeets and lovebirds, or at least I thought. Then I saw it, a cockatoo, the perfect birthday cake for my Meredith. Unfortunately they would not sell me this cockatoo whenever I informed them it was going to be brutally crushed to death by Meredith. -1 star. they did sell me 500 teddy bear hamsters though, in which Meredith did enjoy. Four stars"

"The ball pythons here are living in bad conditions. The humidity is way off, should be between 40%-60% NOT 25-30%. I have pictures of the gages and the pythons. Contacted a regional manager, hope that this gets resolved. I'll come in every day and do this until things get fixed. It's pathetic, pythons need adequate humidity or they will dehydrate. How would you feel if some stuck you in a glass box and deprived you of your precious humidity? Shame on you Petco."

"To say that I was disgusted is an understatement. The way they keep their animals is an act of ignorance and abuse. The way these animals are kept is absolutely unacceptable! This is gonna be a long review so prepare yourself. 1. The reptiles. I went over to their tiny reptile section and literally almost broke down because of how bad these animals were kept. Their were 20 leopard geckos in one enclosure, leopard geckos are solitary animals that shouldn't be cohabitated. They also had only 2 hides when they need 3 on minimum. The substrate was very improper, it was sand and they need a mix of top soil and play sand. A few of the bearded dragons looked sick and emaciated. The chameleons humidity was very low and one was in shed therefore it needed to be higher to help with shedding. 2. The mammals. The guinea pigs were kept in tiny improper enclosures and had hardly any room to move around. Some seemed to be aggressive if one would come close to it. The hamsters literally couldn't burrow and were scratching at the side of the enclosure in an attempt to burrow and file their teeth. One of the birds had clipped wings and couldn't move around very well. I am sickened with the way this petco kept its animals."

"I was recently gifted a 55 gallon fish tank with no knowledge of caring for a tank or fish. We went 2 weeks ago and Jackie was a tremendous help. She walked us through the store pointing out each piece we needed. She pointed us in the right direction on everything we needed and what was best for the price. We set it up and waited 2 weeks, which we wouldn't have known to do if she wouldn't have told us. Today I was very excited to get our new fish! I was ready to walk in and buy 5 of each! Another girl tested our water and showed us the additive we needed for our pH. My boyfriend a I were walking around looking and there was Jackie! Thank goodness we ran into her. She advised us what to start with and how many of each kind and when we can add a certain kind of a more aggressive fish. I trusted her judgement I began saying "you pick". Needless to say, Jackie and the team are all amazing, knowledgeable and very helpful. My fish seem very happy! See?"