SERVPRO of Carthage, Joplin

"Servepro of Carthage helped us after we had a fire in our home. Tandi came in and explained what they would clean and walked us through the whole process. She treated us like family and you can tell she really cares about her customers. Ukraine, Jonathan, and Juanita all showed up a few days later to start the cleaning process. No matter how daunting the task was, these three was always happy to be with my family helping us in our time of need. We cannot express how grateful we are for the help you guys have provided for our family in our time of need."

"OUTSTANDING service on our water damaged floor, start to finish. I went with this company because I had heard good things, and although being a fellow carpet cleaning professional, I do not offer restoration services. I will happily recommend this company to all my customers who need it! Charlie was prompt in communication, compassionate about our situation, and knowledgeable about insurance claims. Paden was professional and attentive to details. Cannot say enough good about how well we were treated."

"They responded quick after we had a fire at my home. Tandi was very nice and walked me through the process as a first time home buyer. I felt like she went above and beyond to make sure I was taken care of. Shane was the contractor that came out in less than 24 hours and got my house sealed off so we didn’t get any unwanted furry visitors. Great service and I would definitely recommend them."

"When we came home from work on 02/16/2024 we discovered we had a pipe bust in our finished basement leaving about 2” of water. We were able to contact Candi at ServPro. She said she would take care of it. The next day she showed up with Trevor and Payden. They jumped right into get the mess cleaned up. Trevor and Payden started unloading equipment and worked late that evening to get standing water out. They then put out fans and dehumidifiers to start drying the walls and ceiling. Candi, Trevor and Payden went above and beyond for us. The remodel is moving along thanks to the quick response."

"David McKnight Was Amazing! Our pipes busted during the winter storm & our roof caved in. As soon as I called, he was very communicative with me & the landlord. He always called in advance to find a time that suits best for me & he never wasted anytime getting straight to work. He has a little bit of a personality to him, very polite & would recommend him to anyone"