Pet Supplies Plus Springfield (S. Glenstone)

"I had never been to this location before, but I am very glad I did! They had 2 finches that were disabled and in need of homes, and I came back later that night to get them both! Thank you so much to Kris and the other employees for helping these birds. I can tell they care very much about their animals, unlike other pet stores I’ve been to in town. I’m so thankful for the opportunity to love these birds for the rest of their lives!"

"Our favorite location - good plant selection, although not all plants sold as submerged will survive under water. Nice fish selection. Fair prices. Fairly clean tanks. Some employees are knowledgeable, but some only pretend to be ."

"We got our poodle groomed here, he had an accident and his tail was covered in pee when they gave him back to us. You would expect a clean dog from the groomers, and that isn't what we got. Also his top was also wonky, and one of his nails wasn't fully trimmed off. He was acting a bit scared as well and he isn't the type of dog to usually act scared after a groomer visit. I don't know if the angle shows it. He had quite a few nicks as well. The spots are those spots that are hard to get, but still, there wasn't anything applied to the injuries. The employees were all pretty nice to be fair. Edit: Thank you for the response and explanation, we were not informed about the mats in his tail or that the ticks left marks. :)"

"Visibility from the street is good. The signage that is streetside is much better. Parking lot can be super busy with cars and pedestrians so be careful. The store is nice for being an older building. The employees are helpful. I do like the choices and pricing and rewards at Petsway over other pet stores. Drawback for me is they don't offer early hours. When I say early, I mean 7-9 am opening time. There are days that get so busy that being able to get to the pet store in the morning during kid dropoff, or grocery store errands, or oops I'm out of pet food let me go grab that before my official day starts....well early hours would be super awesome!! I've probably been to the store as many times during non-open hours as I have during open hours."