The Shower Company 8301 Northwest 101 Terrace, Kansas City, MO 64153

"We had a new shower, floor and toilet put in and it is lovely! They were able to get us in earlier than expected and the work was done professionally and efficiently. Everyone we spoke with were fantastic. Austin, the sales person, was knowledgeable and friendly, and did not pressure us at all during the bid process. Jordan, our installer, was on time, kept the work area clean, was great with our dogs and super nice! We are so happy with the finished results!"

"After having four different companies come to my house to give me bids, I selected the Shower Company for 3 main reasons, and I'm glad I did. #1: They were able to give me an earlier installation date than the others (and they held to that schedule), #2: Dave was the person who came out to see my job and give me a quote, and he was the same person who would do the work (rather than a separate sales person), #3 Dave was the only one of the four who suggested that it was possible to make my shower significantly bigger (expanding into unfinished basement space), which he did and it didn't cost more to do that. The installation went well and I am happy with the end result. Dave is trustworthy, respectful, and a good communicator. 100% recommend!"

"EDITED:: Interesting that the owner now says he can’t find me in his system as he took $21,000 from us for a mediocre job even after the redo. After finishing in April we had to wait until August for them to come back to fix the poor job. Despite asking the owner to come look at the job several times he never came. And once he said he would but didn’t show up. Yes. He says he doesn’t use subcontractors however he DID bring 2 guys from St Louis who work at a different branch of The Shower Co who said “ They subbed they job to us “ So take what he says here with a grain of salt. You might get Jordan - who did an OK job or you might get some guys brought in from his other branch in St Louis. I waited a few months to write this review so I could be sure it was entirely objective. The initial work was done the beginning on April ‘23 and the rework was done Aug ‘23. We had planned to do this work ourselves so had purchased all the supplies and done the demo but my husband broke his ankle and was ordered to be non-weight bearing for 8 weeks. Three things factored heavily into our decision to use The Shower Company. 1) We were told they did not use sub-contractors and all work was done by their employees 2) They could start work within 2 weeks, as we had a tight timeline and 3) they would use the supplies we had already purchased and had experience working with the Schluter waterproofing system. They gave us a start date and told us it would take 7 days to complete our hall bath that had been pre-demo’s and plumbed. Two days before they were to start they contacted us and asked if we minded waiting until the following Monday. This would “give you the #1 team and still finish on the same date”. We agreed. On that Monday the “team” didn’t show up until 1PM. It was 2 guys who had been brought in from St Louis “ to help them out”. They worked until 5 PM. The next day they didn’t show up until almost noon. We discovered they were also working on another house. We called the owner to ask why we had 2 guys from St Louis when we were told no subcontractors. He gave us some answer about how the St. Louis company was sort of his company also. Basically a loophole. The two man crew were polite and friendly but basically were not given enough time to do this job correctly. They sat the tub, filled it with water, told us to watch for leaks and left. Several hours later it leaked thru our ceiling, damaging the ceiling, drywall on the wall downstairs and creating a mess on the downstairs floor. In their haste to finish on Friday they were cutting tile outside, in the dark. Working until 11pm when we wanted to be in bed. They couldn’t just extend the job because they had to drive back to St Louis that night. The next day when we got a really good look at the work they had done we were appalled. The tile job was terrible. Unevenly set, lipage, uneven grout lines, some places no grout. Floor tile cut too short to meet flooring in next room. The painting was uneven. This would have been a one star review except the owner agreed to tear it out and redo the tile. We learned there is really only 1 true tile guy with this company. Jordan did an OK job fixing it but it still does not compare to the job a different contractor has done on our master bath. In addition to the poor workmanship, they left us with a mess. Paint drips on my hardwood floors, drywall dust everywhere. Dirty paint brushes, open cans of paint and paint trays on my kitchen table. Very unprofessional."

"I recently had my bathroom remodeled removing a large jetted tub and small shower. The area was replaced with a large, tiled, walk-in shower and area for a large linen closet. Beautiful LVT flooring was also installed. Roger, the owner is very professional and was able to meet our needs with scheduling and providing us with two incredibly talented, skilled, punctual and courteous installers. Jordan and Dane, you are awesome! I would highly recommend using this company for a bathroom remodel."

"Had a great experience with this company. My bathrooms are terribly out of date and in poor condition, and I wanted one to be nice. Price was a bit higher than I expected, but not by an unexpected amount and honestly it was worth it. Roger helped me design and choose what I wanted, and Jordan and CJ did the work. All three people I engaged with were great - patient with me, friendly, and efficient. Financing was easy. The bathroom looks great and I'm so excited to use it. In the picture the light fixtures and cabinet are ours, we'll be painting them."