FedEx Ground

"There should be no star for such terrible service. My package was kept by them for more than a week now because they do not have man power to do delivery. Instead they would lie that you have wrong shipping address."

"So far not thrilled with the service. I got 2 day delivery. I purchased on the 16th and it is now the 20th. I was hoping to receive the product today as it has been sitting at this location all day with the message saying expected delivery between 12-2 but no later then 8 and here it is 7:30 and the package is still at the same location. I hope it arrives tomorrow. Will gladly update if the package arrives before 8 this evening or when it finally does get delivered. Update, the package did arrive the next day in good condition so just a day late no big deal. 4 star."

"I was a former fedex member, a package handler for I know exactly what happens inside that building all the way up until the front gate. And I must say I am pretty disappointed in the HR team no no I was never fired. No I did not leave on bad terms actually they were great terms and now. I'm trying to check on the status of my application but it seems like no matter how hard I try human resources just do not retain the information to connect me with any of the people inside the office no matter what happens not even Gmail they all have given me the same number that was been led around. To a different branch that said they were the wrong location and it was not part of human resources. Someone needs to replace the whole entire team in that office. They are becoming extremely lazy and neglectful. At this point. You guys will never find great employees. Now i'm going to make one last attempt to check on the status of my application which I applied for...for the 5th time... But this time the humory force fails their description once again i'm going straight to corporate"

"Ordered a set of tires that were supposed to be delivered by FedEx. One of the two tires arrived. The driver said the other tire was not on their truck eventhough the tracking information said that it was. Fedex came the next day and said no one was home and would not leave the tire. Not the case, two people were home all day. I attempted to call the Woodson location only to get directed back to the 800 general number. The Fedex rep informed me that I could not pick up the item at the store and that they would attempt a 3rd delivery the next day between 8am-8PM. I needed the tires two days ago to keep my repair appointment. This the the 5th time out of 5 that I have had delivery issues with Fedex. I would recommend using a different carrier."

"My package was suppose to be delivered 5 days ago and now claim they lost it. Was delivered 3 days ago but to the wrong address, they picked it back up and it’s scheduled to be delivered yesterday. Main problem is, the general number’s customer service is trash. Another problem is, these delivery drivers need to pay better attention to addresses. Found the direct number days later but she said they lost it somewhere in their station with no update as to what’s next."