Partners Financial Services, Inc. 12166 Old Big Bend Road, Kirkwood, MO 63122
About the Business
Partners Financial Services, Inc. is a finance institution located at 12166 Old Big Bend Road in Kirkwood, Missouri, United States. Since 1993, we have been offering 3rd party debt collection, billing, and loan servicing solutions with a focus on professionalism, compliance, and modern technology. Our mission is to provide ethical and consumer-driven loan servicing and collections through state-of-the-art technology and industry professionals dedicated to excellent customer service. Our clients have praised us for our warm, friendly, and helpful communication, as well as our valuable advice and input into their businesses. With a team of knowledgeable individuals and a user-friendly website, we strive to provide the best service possible. Please note that Partners Financial Services, Inc. is a debt collector, and any information obtained may be used for that purpose. Visit our NMLS Consumer Website for more information.
Photos
Location & Phone number
12166 Old Big Bend Rd Suite 108, Kirkwood, MO 63122, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The customer service and phone skills. Very unprofessional"
"They don’t say a business name or even give reference for why they are calling just say there name that your being recorded the company owner and all of there employees mothers shoulda swallowed them instead of having them woulda saved the world the trouble"
"I don't even do reviews like this yet I felt like I needed to. Every single person I've ever spoke to from this company is just miserable and Rude. You'd think they were the police and I was a convicted felon with the tone they used when speaking to me. It was months before I even realized that they were calling because of a debt that still had a balance. It didn't help that they left no info in their voicemails for me to determine that. Avoid them like the plague."
"THE MOST INCOMPETENT, UNPROFESSIONAL COLLECTION AGENCY. This lady answer my call, she requested information to verify identity, I provided as requested and she finally says: How can I help you, sir... When I was going to ask her something about the letter I received on my mail and I started reading the portion of the letter, she interrupted me because she knows what the letter says and told me to send in writing to the office whatever I need, also I requested to speak with a supervisor and she transferred me to a voice mail. I called back and another guy answers and tells me you just were on the phone with my supervisor. Did you leave a voice message whe we transferred you? If you think that customer service is hard to offer, or to ask what can I help you is all you got, then check your in with your college teacher again if you really are a professional or go back to school and refresh your self on how to start a day at list with some positive attitude by being helpful. Is not hard to listen, but I guess this person was raised very uncivilized, uncultivated, unskilled. But I got news for this type of customer service, " you can start over and change actual miserable unprepared life. Have a great day Ms. "FORGETTABLE NAME""
"This company leaves the most worthless effing voicemails. It goes something like this: "Hi, this is ___ from Partners Financial Services. Partners is a debt collector. You can call us at ___ number. Again, that number is ___, or you can go online to ______ to learn more." Um? Okay, first of all, WHO ARE YOU CALLING FOR?????????? Usually, when a company is calling for someone specific, they ask for that person BY NAME. Secondly, if you expect me to be able to go to your website to view my inquiry and make a payment, you're supposed to leave a username or SOMETHING so I can log in. This company does neither. These things lead me to believe that this company is either a scam, or ended up with my personal cell phone number as a fluke because there is no possible way I have any debt. And yet, I get the same useless voice mail once a week for the past three months. LEAVE ME ALONE."
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