CVS Pharmacy

"If you have to speak to pharmacist, Matthew Marian don’t expect to be treated very kindly. He doesn’t have a very good customer service attitude. He can be very rude. He can be very abrupt and he can be very condescending. He shouldn’t be working in a customer service base job unless they teach him better customer service he likes to talk down to people and he treats people like he is smarter than them and better than them"

"About 3 months ago I switched to Walgreens because of the poor service and rude attitude that’s me and my family were continuing to get from the male pharmacist. After reading all the reviews I can now put a name to the face. Today I was grocery shopping for the holidays and Mathew decided he was line director and yelled at a 70 year old man for standing in the wrong place. He could have said it in a nicer way but instead of addressing him as “sir”. He proceeded to yell at him and call him buddy in probably the most condescending voice I’ve heard in my 22 years of life. If you thought about switching to this pharmacy I highly suggest you don’t. Customer service isn’t hard I’ve been doing it since I was sixteen and have never once talked to someone the way he did."

"Matthew, the pharmacist, is in the wrong profession. If you have an appt for a vaccine you have to get there 5-10 minutes early or you are “late” and he will make you wait at least 30 minutes. I walked up to the counter at 3:02, my appt was at 3. By the time I was “helped”, it was 3:04. It is now 3:34 and I’m still sitting here waiting for my vaccine. He told me he was swamped and I watched him behind the counter, flirting with young workers and being horrible to someone on the phone. I watched him interact with people and found he is WAY nicer to men. This was my first time at this pharmacy and I won’t be back. I just read all the other reviews and can’t understand how this man is still employed. He purposely made me wait for this vaccine for 30+ minutes just because he could. What a sad existence."

"If I could give zero stars I would. I go out of my way to not use this pharmacy. If I’m forced to due to my patients requests I try to call on days when Mathew is not working. I have been a medical professional over 25 years and HAVE NEVER encountered a person as rude as Mathew. The nurses here refuse to call in prescriptions to him. More than once he has literally brought them to tears, SO unnecessary! Why would you have someone like this working for your company much less in a leadership position? Terrible!"

"I do not typically post things but the male pharmacist is terrible at the Twin Oaks location. I am assuming he is the one(Matthew?) with all the above comments. He refused to take the script as he had four minutes before closing for lunch and his attitude alone was enough to not want to go back there. I went to Mercy’s pharmacy at Dierberg’s and was done in less than a minute. I just hope he enjoyed his quick lunch break as his service was awful. He should not be dealing with customers. I will not be going back."