Shetley Kart Supply Shop Is By Appointment Only. 700a Juanita Avenue, Kirkwood, MO 63122

"I have mixed emotions about my experience with this company, when O first called because i like to by local, the lady that answered the phone, seemed very fear oriented and unknowlegable of Corona Viruses. But whatever curb side is fine, but I asked her about tires and that i was on my way, she never called back, as I was referred to them, I was in route. But when I arrived there was an older gentleman that asked if he could help me, I told him what I needed and he was extremely knowledgeable about my go cart, and helpful, i ended up buy more parts because of his service and time he took to look at my problem. Great experience with him, he should be the one in charge for sure. The other lady not such a personable sales person. As i was leaving she came out and asked if I was the one that called earlier, I said yes, but I was already taken care of, thanks to the older guy."

"If you want want to purchase a trailmaster go kart online, this is the place to use. I was looking to purchase a go kart online. After reviewing my options, I started contacting a couple of the places. Quick, short replies that didn't really answer my questions is what I received when I reached out to these other places. I then stumbled across Shetley Kart Supply. While there site was not as fancy as some of the other places, their online reviews gave me some confidence. Reviews for many other providers seem to make you think that if you had any issue with kart, they were going to make it your problem. I got a little better feeling from Shetley reviews, and decided to contact them. GLAD I DID! Not only did he actually answer my questions, he has been great to work with. They also offered full assembly for cheaper than the other places and gave me a small discount on the purchase as well. I ended up getting my kart within 3 days, fully assembled for the price many sites listed it for without assembly. The LED light bar on top had an issue during delivery, and Rick has been great at responding to help me get it reattached. The nut connection for hte light bracket on roll bar came off, and he offered to either have the roll bar replaced or suggested another fix that would likely make the light more secure. I opted for his idea bc I liked it more, and he is currently sending me the nuts/bolts/drill bit needed to complete the fix. He has responded to every email I have sent in a reasonable time frame adn properly answered the question or addressed the issue. Very happy with my choice to use them to purchase. Will continue to contact them first when parts/upgrades needed, or I decide to get myself or a family member another kart in the future. HIGHLY RECOMMEND!"

"This is a great place, local family owned. To the slow as a sloth comment made by somebody, that's a bit harsh. The owner may be a bit on the slower side but his knowledge totally makes up for it(he has saved me money multiple times). I am so very thankful for Shetley's, has all the stuff I break in stock so I dont have to wait or pay for shipping. Been there many times and always got what I needed at a great price, will be back again soon I am sure!!!!!!!"

"Awesome awesome awesome customer service! They opened up for us on a holiday weekend and insisted that we come in and they would take care of us. When we got there they offered toys to our children to play with while we finalized which carts that we wanted to buy. They were absolutely The best customer service we've ever received. They took their time did not rush us at all even though they had family waiting for them for the holiday weekend. When we needed to load them up for our trip home and thenwould not fit in our trailer they helped us to remove the tires to have the carts fit in the trailer safely without damaging them or the trailer. We absolutely love the carts and ended up calling them to change our order and add two more to it. We love them so much we are now going to buy four more for our family members. Again they are a great business with excellent customer service they are family ran and operated which is obvious in the time they take out for their customers and treat them like family as well. Unlike most businesses when the deal is done and you've already paid for it they just send you on your way but not with this company they made sure that we had everything we needed and were comfortable and that the bikes fit in our trailer safely so there was no damage to our trailer or to our carts we will absolutely do business with them in the future and we recommend them to anybody not only for their customer service But the carts themselves are excellent great quality excellent bikes they run fantastic!!!! Soooo much fun!!"

"Totally awesome experiencer! Customer service is top notch as expected from a local family owned business. Rick very promptly answered all questions we had and, pointed out exactly what we where looking for from a rather vuage description. Followup after the sale has also been excellent. Well worth buying from this business and skipping the big disorders that only care about making the sale with no support."