The Heger Agency LLC American Family Insurance

"I have had mixed exprience . when I most needed help you did great, but have a problem when someone is on vacation and no one picks up their work. Marti is worthless, I don't know what his job is it's not to help if your in a crash or have a problem making a payment on the website. You think it would be helpful to have a real person attached to the account. he is not an agent, he is just a sales person, he can ad in nothing."

"I was involved in a minor fender bender in which the other car had minimal damage and I fixed my fender on my own. I was blinded by the sun and didn't see the other car even when approaching the stop sign. The agency raised my rates by $70/month without telling me, I had only found out when my renewal debit was due. I'm not happy with the agency."

"Just like with any company and customer relationship, prompt courteous service is expected by clients. Competitive products also blend in to enhance customer satisfaction. We began with Life Insurance, followed by Home Owners, and soon to be Auto coverage as well. Simply put, we have good customer experiences with this agency, which is why we keep coming back."

"Martin has been fantastic! He's been incredibly helpful and quickly addresses my insurance needs. The most recent request was to provide a homeowners quote for our newly purchased home. He was extremely responsive and provided our lender with the quote in a timely manner. He comes highly recommended!!!"

"I had a large claim after fire and smoke damage required entire gut. 10 months later and we are almost done. I am so grateful that I have gotten the insurance with them. It has saved my investment. I will forever be grateful with every person on this team who made the process smooth and supported me in every way. Thank you AmFam from the bottom of my heart!"