The Lodges at Kensington Park Apartments 1303 South Lexington Avenue, Springfield, MO 65807

"Maintenance is not great, waited 3 weeks to get something fixed. Our sink was leaking at one point and the complex blamed it on us as if the sink hadn’t been there for 20 years with no maintenance. Another time the disposal wasn’t working and they didn’t even tell us they were going to take it apart and instead took the pipes apart and dumped it on everything I had under the sink ruining it. The hot water only lasted 5 minutes max. The sinks constantly wouldn’t drain and water would just get backed up. They do very poor renovations and just paint damaged things for instance the wood floors were just painted if they were scuffed up and the paint didn’t even match. The person that lived above us constantly had their bathroom fan on so if was a loud buzz every night. The whole year we lived their we only got to use the pool once of twice because it was constantly closed because someone threw glass in it or other reasons. Very bad experience, total waste of money. Spent lots of money on deposits which apparently were all no refundable but failed to mention this until we were moving out. Lots of ant and bugs in the apartment but always kept it very clean. Do not recommend."

"Would give 0 stars if I could. Apartment was decent during the tour, but was told applying online was the only way to go about it. I tried to apply less than 30 minutes after leaving, just to find out it wasnt available online. Then, I called the leasing office to try and apply in person perhaps? Id say it was about 45 minutes after I called the first time, no answer. Maybe they were on lunch? Waited another hour and called, to no response. Called a 3rd time about 2pm, and thankfully finally someone answered, just for them to tell me they just had someone approved on a PAPER application. I asked the lady when out tour was finished HOW TO APPLY, while we were standing right in front of the leasing office which apparently has paper applications, and she said online only."

"Hi, I would like to strongly, STRONGLY, suggest against living here. If you go through and read all of the bad reviews on here, they have probably happened to me and my roommates as well. When we decided to live here, the only available apartment they had was the third floor in the lodges. We were okay with that, however they tried to make us pay an extra $30 a month just for vaulted ceilings, that we didn’t ask for. The gates are always broken. The maintenance will walk into your home unannounced at any time. The rules on parking change with no warning at all. Then it’s $200 to get your car. I ended up wanting to leave at one point, so one of my roommates called the office to ask a few question about moving someone else in, the office then called not me, but my grandmother to tell her a complete fabricated lie that ended up causing some serious drama between me and my roommates, and then proceeded to lie about things that were apparently on our lease but actually weren’t at all. They towed my car even though it has a sticker, and then didn’t bother to bring it back so I had to pay $30 to get an Uber to get my car. They have now fined us $900 for carpet removal from animal urine even though the cat there, was paid for and litter trained. Oh also they require your cats to be declawed. Super humane. Have fun doing your laundry as well, the head maintenance guy will be in his office gossiping about the front desk and other members of staff Very vulgarly."

"I have lived here for two years now. The first year the only problem was that the gates were always broken and when that happened they would just leave them open so anyone could come in and out, but for the price that I pay every month I feel that these problems should have been addressed a lot quicker. This year, however; I have had the worst experience with Kensington. I have to call security on my neighbors multiple times every week because they argue all night long, will throw parties, and play music until 3 or 4 in the morning. Nothing has ever been done. They just send out texts with warning to those tenants. It is very frustrating to people who actually have a job and have to get up in the morning for school and work. I would NOT recommend living here unless you’re in college and have no responsibilitIes."

"Great interior and environment. However, very overpriced. The staff is usually nice and helpful, but have lied to be about the possibility of getting an extra key (the manager later told me they should have given me one). The gates are broken quite often, which is a pain. The maintenance staff is extremely nice, but they've blown off more than one maintenance request that I've submitted. Apartments are very clean"