Blue Ridge Bank and Trust Co. 4200 Little Blue Parkway, Independence, MO 64057

"Went into the branch and tried to deposit a couple hundred dollars of half dollar coins. They refused to take them and the staff was very rude. They said it would take too long to count and they couldn't do anything with them. I have been a customer at this bank for 20 years and have several accounts there, and I can't believe they would not deposit these into my bank account. I offered to help stack them, but they refused. I will be switching banks because of this. Update - they were not busy and I was the only one in the lobby. The manager and workers were lazy and rude."

"This bank is fine to deal with if you never need anything from them outside the hours of 9-5 Monday through Friday and you never step foot outside of the Kansas City area. Otherwise, it's worthless. If you type the wrong billing address or wrong CCV number a single time while trying to buy something online, your card will get declined and then shut off, and the only customer service employees who can actually help you do not work on weekends. I was told the bank would get back to me in 2-3 business days after they locked my debit card while trying to make online purchases. It's archaic; as if banking never left the 1990s."

"Attempted to close out my deceased mother’s bank accounts and thanks to Dezzarrae Ramirez and Shari Ring, I will never step foot in another Blue Ridge Bank again. They are unprofessional, lack compassion, and are both incompetent at their jobs which is funny considering one is the branch manager and one is the assistant manager. Do yourself a favor and find literally any other bank. Giving your money to a stranger or homeless person would probably be safer than giving it to these two."

"The two ladies at the desks (not the tellers) literally laughed at me as I was walking out. Will never move my money there. That’s not even mentioning how condescendingly I was spoke to by what I assume was the supervisor. Not sure if that’s how she normally talks to people or if she took offense to me wearing sweats on a cold day but if they want to actually get customers they need to do some training with her."

"I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn't think of ever going anywhere else. After reading some of the other reviews I cannot agree with them. I to have a business account and Blue Ridge bank financed my new Auto Repair Shop. Not sure what the other guys problem is with holding his deposits for seven days mine are good the next day"