OneMain Financial 13511 South Mur-Len Road, Olathe, KS 66062

"We can always count on OneMain Financial when we need a little help. We’ve used them for over 17 years since we got married for small personal loans and car loans to help us get through life. We’ve paid off one car and a personal loan with OneMain. My mother recently passed away unexpectedly, and we were able to get a small loan and funds deposited the same day without hassle, they make the application and paperwork fast and easy. Thank you, OneMain for always being there to count on when life happens and we just need a little help to get by."

"My questions and concerns were answered and remedied by Tammy who was extremely knowledgeable and helpful."

"I'm a huge fan of OneMain and I've been working with them for years in Iowa, but this branch is awful. (This review is not a refection of OneMain Financial as a whole, just this location) The employees are rude if they actually decide to answer the phone. I had an appointment last week for a call at 2PM ... My loan officer didn't call...figures. I called today and was told they were busy and my loan officer was at lunch and she would "eventually" call me back. No calls as of yet. I've called their office 7 times today and no one answers. (Think I'm being screened now because I told the lady who answered that they gave me this same run around on Friday and I never got a call back from anyone) I've reached out to the corporate office to see if I can get assistance from them. Thank goodness my needs are not an emergency type situation. I feel sorry for people really needing a loan for an emergency because this branch does not care about fast service. I get if you are short staffed but a quick email or text to your customers to let them know what is going on would be nice. It's been 5 days since my application...and nothing."

"By far one of the easiest loans I have ever been approved for. They were extremely nice and helpful and made the process so so quick and easy. I was walked through all my options and am very happy with the outcome I got using OneMain. Definitely recommend!"

"If I could give these ppl zero stars; I would! Worst customer service ever. Just a bunch of rude underpaid individuals who think because they work in a SMALL office. They’re running the business but only running away good people and potential customers. The women in here are Bias, unprofessional, rude, disrespectful and they’re LIARS. They waste a lot of eligible borrowers time. They pick and choose what calls they answer by caller ID watching. They pick and choose by they’re mood who they want to give the run around. The manager LINDSEY is a waste of salary money they pay her and the “branch manager RACHEL, is just wearing the title. If this is the way corporate is allowing services to be rendered. This company is doomed. I’ll be sending my recordings along w/my detailed agonizing, distasteful experience w/this company and these women they have working at ONE FINANCIAL office to the BBB. The service here is unacceptable."