Mainstreet Credit Union,

101 W Loula St, Olathe, KS 66061, United States

"Horrible bank don’t put your money here unless you want late fees 3 times by the same transactions. They are super super bad about late fees. If you ask them to just decline your card if a charge tries to go through with no funds they will say they will but don’t . You will get the late fee. They did it to me and my mom when she’s on a disability check. In 2 day she was charged 26 late fees. When looking for a bank you can be reasonable about the late fees but ultimately you want a place that will have your best interest. Don’t bank here! You will regret it!"

"Not the credit union it used to be. Very hard to talk to anyone. Just like so many businesses, you gotta go thru the phone menu."

"I went into the bank with several questions I needed answered and was helped with promptness and politeness. I’ve been banking here for years."

"My experience was great it's the request for my opinion everytime I make a physical visit that I have a problem with. And an even bigger issue is I can't just discard the email, I get a follow up request if I don't give a review. Gets old real quick. I have better things to do with my time."

"I was going on vacation. I called ahead of time. My card didn’t work. I got charged a “not available fee” I shouldn’t have been charged when I called ahead of time. I called again to let them know again. They said okay it’s good to use now. Again “not available fee”. Had my s/o call. Again said it’s good to use. But I again got the “not available fee” I called AGAIN. and finally it did work. I asked if there would be a process I’d have to take or any extra charges from being in a different country and they told me no. That wasn’t the case. This isn’t the first time I’ve had to call multiple times and they didn’t do anything. I don’t think I should have been charged for my card not working when that was on their part. THEY failed to listen and do their job so I end up getting charged for that? They failed to tell me I’d get charged for transactions after I asked and they had told me I wouldn’t. The service and experiences I’ve had here, not great."