Frontier Community Credit Union 690 Eisenhower Road, Leavenworth, KS 66048

"One of the best Community Credit Unions I have ever worked with and they have a very knowledgeable and experienced Financial Advisor on staff!"

"They are the absolute worst to deal with, especially from out of state, plan ahead to waste a lot of time on the phone"

"I closed my account months ago and decided to not leave a bad review because one of the ladies I last talked to before I left was pleasant. Just today I find out they never closed my account even after asking them in person to do so and filling out all necessary steps. They also keep sending me new charges. I got a car loan here once, terrible experience- people were rude, interest rate was incredibly high so I had to switch to another bank for that loan. I had a savings and checking account there, any time I called to ask about being constantly charged small amounts every month, the ladies there had no answers and said they would fix this issue. They were also incredibly rude most if the time. I was approved for a credit card and have great credit but they kept a $500 limit on all my cards, even after calling in person and requesting that to be removed. They were rude during those experiences too. I understand each bank preforms under its own operations. There is no excuse for the rudeness and incompetence at this location. PLEASE DO NOT OPEN AN ACCOUNT HERE."

"I love the people, hate the bank. Been with them for 6 yrs. They told me to go through CUDL for a car loan, cool. What i don't get is how a bank I have never done business with, can look at my scores and not only give me an insanely low interest rate with no money down, but my bank wanted me to put down 5,000 and get a co signer for the same car, it took me 3 months to be able to transfer money from my checking to my savings and even though they offer counter checks, I can't seem to be able to get any. I can't link the bank to any of the credit boost things I was trying to do, I just can't seem to make it work for me no matter how hard I try."

"I have had a great experience with this credit union. I've had an auto loan through them for about 4 years now. I was given a great rate and they've been very helpful every time I've needed to contact them which honestly hasn't been that often. I'm able to manage my payments and account electronically without any hiccups. I really couldn't ask for more."