Jim's Express Shuttle 1 Airport Boulevard, Bentonville, AR 72712

"Y’all need to use Jim’s Express at the XNA airport. I needed a quick roundtrip to my hotel and back after my flight got delayed then canceled. It was less expensive than renting a car! My driver Coleman was great! His SUV was clean and odor free. He was professional, courteous, and prompt with assisting me with my schedule changes. Appreciate your patience Coleman!"

"Jim’s Shuttle was great. I found them after unsuccessfully scheduling an Uber XL to transport me and my bike for a 5am pickup headed to airport. They answered the phone first try the night before my flight. Randall arrived 15 minutes early and was a super nice human."

"They worked out perfectly. Made a reservation, flew in with 2 bike boxes and luggage which fit laying down in a Suburban. Drivers were friendly. 8pm on a Monday night and 9am Tuesday return."

"Great Experience! We had 11 girls wanting to go out on the town for a bachelorette party. We made a reservation with Jim a couple of weeks before. I called around to about 6 different shuttle/limo companies and this was the best price. Jim arrived at our pickup location early and the bus was clean, comfortable, and had a Bluetooth radio. Jim drove us around Eureka Springs and brought our rowdy group home after our event was over. Jim is kind, courteous, and was always willing to take our group photos. We would highly recommend Jim's Express Shuttle."

"Driver arrived early and was courteous. Took an efficient route to the airport. He did speak at length regarding how he had gone out of his way in the past for customers who did not tip him. Main difficulty involved that I was quoted one price on the phone, and another when I arrived at the airport. I informed the driver of this who contacted dispatch. I was told it was my fault because I did not share that I would have an additional passenger (my small child ). I was not asked how many people would be traveling by dispatch and disputed the fare, but was told “sorry“but that is the price”. I was charged $10.00 more than originally quoted. I got the sense this was something that the driver and dispatch dealt with regularly. Be careful being quoted one price and then arriving at your destination and that price being increased. This seemed very unreasonable to me that the price I was quoted by the representative was not honored . It gave me the impression that’s why I got the long speech from the taxi driver about customers who had not tipped him in the past."