The Donovan

"Mrs. Harris was very helpful and understanding our needs to find our son an apartment. She took the time to help us with the online application even when we called over 5 times to ask questions about the application."

"I absolutely love living at The Donovan. First and foremost it’s expensive. Plain and simple. But you really do get what you pay for. I have lived here since June 2022 (1 year, 8 months at the time of this review) and am on my second apartment, having recently moved from a 1 bedroom to a 2 bedroom. The staff here is incredibly helpful and understanding, they work with you on any issues you may have and do their best to accommodate you. The maintenance team is superb, every maintenance ticket I have submitted has been fixed within hours, even 30 minutes or less on a couple of occasions. The amenities are fantastic, beautiful pool, spa and gym. As for the apartment itself, I have seen other reviews that complain about thin walls, and I don’t mean to invalidate anyone else’s experiences but I have never had a single issue with hearing my neighbors. In fact the only time I hear any noises at all is the very rare occasion when someone is hanging up a decoration or something similar. All in all, if you want a premium experience and you are willing to pay up for a higher quality of living I highly recommend The Donovan."

"I am very skeptical from bad experiences. I promise this place is fabulous. The ladies are so friendly and helpful. The residents for the most part are all friendly. Not a lot of kids/teenagers running around. The pool and spa are awesome. The gym which I never seemed to make my way to has a rock climbing wall. The sports lounge is awesome for watching the game with neighbors or friends. Also has a golf and other sports simulator. I could go on and on. Go see it. Also, if you are like me and can't stand inconsiderate people with no common courtesy, the ladies at The Donovan can be tough when they need. They resolve problems before they become real problems. Best place I have ever rented."

"I’ve lived here for 3 years (this is the last year). There are great things about this place like the pool and amenities, it’s a beautiful design. The only big negatives that brought it down to a three star for me is that I have not had a great experience with most office staff on multiple occasions. Also, some neighbors aren’t very neighborly like I was used to in my hometown or in more family-oriented neighborhoods where my family lives, you can knock and ask a simple question about something without a negative reaction. Ironically, the Donovan has meet and greets for the residents throughout the year which is nice because you meet genuinely nice people at those. Also, the paper thin walls; for my one bedroom, for paying more than the average mortgage payment in MO (which the average is $1,316) I’d hoped to be in a better built establishment where you can’t hear the person next door sneezing let alone throwing a raging party with screaming and cursing. If you can handle all the weird, negative things I listed then I would recommend this place. It has a lot of potential and I’m grateful to live in a decent place and have a roof over my head. I’m sure they will reply to this with a message saying they are sorry I’ve experienced this and to call the office with concerns. But, honestly I feel like they usually gaslight me and make me feel like the crazy one for anything I come to them about regarding my housing or lease agreement so I will be keeping to myself. That part really is unfortunate because they should be nicer to the customers who pay an arm and a leg to live here. Of course, this is just my personal and honest experience. Like I said there is room for improvement, this place has potential to be something really wonderful."

"I feel like management never gets credit when it’s deserved. The Donovan’s management is professional and needs to be praised. Here are some examples: they send emails trying to address issues EARLY. They address bad residents who leave dog poop around. They maintain the buildings really well. They make sure Amazon delivery process is up to date. The landscape is on point and not sloppy. They just address issues that come up really well and professionally."