Pain Management Services 5301 Veterans Memorial Parkway, St. Peters, MO 63376

"DR. STEPHEN SCHMIDT IS THE BEST ATTENTIVE,COMPASSIONATE DOCTOR I KNOW I'VE BEEN WITH HIM SINCE 2006 ABSOLUTELY NO COMPLAINTS"

"the doctor takes his time with you and answers all your questions the staff is nice there is a staff member at the washington mo office named Anna that was so very nice and listened to what i had to say and didnt rush me off the phone i would definetly recommend that office"

"If you want to wait...and wait....then have a doctor smugly brush your thoughts about your own care aside, then Dr. Schmidt is your guy. If you like to be talked down to and be judged for needing pain meds to function than he’s absolutely perfect for you! I spent two and a half hours there today and ended up walking out before finishing up my appointment!"

"I had been a patient of dr. Brian Smith when he was in practice here prior to his retirement. I had been going to this office for many years and they used to take very good care of me and help with my chronic pain from multiple sclerosis. I had always been satisfied with services here prior to recently visiting. I had moved away for a couple years so I hadn't used this office. I recently moved back into town and scheduled an appointment with the office thinking that I was going to get the help that I needed with my chronic long-term illness as they had always been so reliable in the past. However when I went to my appointment 2 months ago I first waited in the office for an hour and a half before they called me to the back then once I was back in the room they take my vitals then the nurse informs me that I now had to fill out a new patient packet because they have a new system since I had last been seen. now mine do I had already waited an hour and a half in the lobby and could have filled out the paperwork at that point so now I had to wait even longer to complete this paperwork before I could be seen by dr. Schmidt. I am about 10 to 15 minutes into filling out the paperwork then another nurse comes into the room and says, "I am sorry Ms. Augustus but we will not be able to help you today if you are expecting any kind of medication prescribed to you." I then asked why wouldn't you guys have told me that sooner after sitting here for two and a half hours and as I'm balling my eyes out because my pain is so severe at this point what am I supposed to do I'm here asking for help with my pain you guys are licensed pain specialist and now you're trying to tell me that you are unable to prescribe me some type of medication for my chronic pain! Then she goes to say well I'm sorry but dr. Schmidt no longer prescribe pain medication he only does injections. I know that is a lie because I seen him writing prescriptions for other patients who were waiting on them in the lobby so now I feel like the staff is lying to me and why would they not want to help me especially since I had been a patient here for many many years? I left the office in tears I'm feeling so hopeless with getting help for my pain. I have a serious chronic illness again multiple sclerosis so it's not like I'm coming in there with nothing wrong with me I'm just curious as to why they would be so quick to shut somebody down and turn them away when that is their job to help people with their pain I'm very dissatisfied and will never recommend this office to anyone."

"I ready like Dr. Schmidt and his staff! I have been going to this office for 3 months and Dr. Schmidt and his staff are very respectful and care about you. I made a call to the nurse today and the nurse called me back within a half hour. I was very impressed because my previous pain dr wouldn’t call me back, sometimes for days. I’m very happy with everyone in Dr. office!!"