Mcshane Foot & Ankle Clinic 1834 South Stewart Avenue, Springfield, MO 65804

"I've seen him a few times over the years for different issues. Always professional, Helpful, and knowledgable. Seems.to have trouble keeping office staff and like many others i have had issues with billing, but got it sorted out."

"Rude, completely arrogant. His time was far more important than anyone else’s. Supposedly “fixed” my bunion and removed an extra bone on the opposite side of my foot. I have been absolutely miserable since. He completely messed up the nerves. He insisted on injections between my toe, after 4 of them, finally told me my insurance would not pay for them. Not that they helped anyway, just a huge bill. I walked out and will never be back."

"I personally thought the doctor was just fine and was nice to my daughter while taking care of her Ingrowns. However 2 months later and we still don’t know about the insurance. The front desk guy always has a bit of an attitude towards everyone, not just me. And he seems super unprofessional. At this point we ended up leaving for our last follow up appt and won’t be back. The staff is too unfriendly and seem to hate their lives. They can bill me whenever they finally figure out what’s covered or not."

"I had an issue that needed to be addressed quickly and walked in. The nurse Dee saw how much pain I was in and got in me in the next day. Dee's "bedside manner" was amazing and Dr. Mcshane was so knowledgeable and skilled. I got instant relief. They are all professionals and so nice. I'm so glad I walked into their office."

"After reading the reviews I still decided to schedule an appointment here because it was listed on my insurance provider's website. I called on Wednesday, made the appointment, and explained I had ripped my toe nail almost off of the nail bed. Right after scheduling appointment I faxed over front and back of my insurance card. I called back on Friday (they were suppose to call me back) to confirm receipt of fax and if my insurance was accepted and they didn't know. I called again on Monday to check to see if my insurance was accepted and they said that it was and that everything was good to go. Tuesday day of my appointment which is was at 1pm I receive a phone call at 1048am on my cell and work number and when I return the call I was told they did not accept my insurance. So, I called my insurance and confirmed that they are listed. I called office back and was provided this abbreviated explanation, they do not take my insurance because they reimburse very little for services, process claims very slowly, and they have requested to be removed from my insurance list years ago. I waited for my appointment here and could of called another office and scheduled one. From my interaction with this office I'm fairly confident that the negative star ratings and previous reviews are correct. They made no recommendations on how I could receive help or where I can go to get assistance....they could of said the ER or something. All they seem to care about is money (if you go to this location I would recommend reviewing claims and bills very carefully; something just doesn't seem right about this place) and quantity of patients they can get and not quality. I booked another appointment with another podiatrist and thankfully they had one available in three days."