Warsaw Vet Clinic

"Don’t bring your animals here! The workers are always rude when you go in or call them. They make you feel like you’re an inconvenience. I got sent a bill charging me for things they never told me about. They also told me it cost $80 to have my dog neutered but it ended up being $160. The list goes on. DO NOT RECOMMEND THIS PLACE!"

"We had used Warsaw vet for years with no issues until recently. Since the pandemic they have changed a LOT! Must have an appointment now, no more walk ins. Different vet giving care. The office receptionist is very rude. NOT the vet care we were used to getting. Took my boy in for his rabies shot on Friday February 2nd (he yelped when she injected him and then said he was being dramatic) Also picked up flea chews and the vet recommended pain meds for a little hip arthritis. Doc gave him a great bill of health and said everything was fine. UNTIL IT WASN'T! Once we got home my dog could hardly walk. I knew it was probably sore from where he got the shot so we waited for him to feel better. He did not! Called back to the vet on Monday and told them the issue. They told me to give him a pain pill. I waited to give him the pain pill as he seemed to get a little better that evening without it. By Wednesday he seemed better and played fetch with me a couple times. This is where everything changed. We came back in the house and within 30 minutes he could hardly walk. I broke down and gave him one of the pain pills they gave me. Within 6 hours my sweet boy died. He collapsed on the floor and was breathing heavily then passed away in my arms. When he first collapsed, I called Warsaw vet and got a recording saying there are no emergency services available. Although their website still says there is . Absolutely devastated and heartbroken. I called the vet to let them know and ask what it could have been. I also asked if I could return all the medication I had bought. The receptionist said yes. Bring it back and speak with the vet. So I drove back to Warsaw the following day and was greeted by the rude receptionist telling me they could give me a credit on my account. I said I don't need a credit. He died! She rudely said "well we will see if we can do anything about it as she walked off". The vet came out and was very nice. Brought her laptop and took down all the notes I gave her and told me someone would get a hold of me about an investigation of the medication. A different girl in the office was able to return the medication and give me my money back. It's been a month and I have not heard anything from anyone! I am heartbroken losing my sweet boy with no answers! Very sad that all the changes have caused a lack of caring."

"My basset hound Huck became very ill and we couldn’t figure out what was wrong. Doc Hannah researched and researched until she figured it out and got him on the road to recovery. He is not only well now, but thriving. Excellent, excellent service from Doc Hannah! We appreciate her so much!"

"I had never been here before. Upon hearing my desperation when I called, they said to bring my baby straight away. They x-rayed his chest and diagnosed him with pneumonia. They gave him a shot of antibiotics and some antibiotic for the coming days and sent us on our way. My baby died 14 hours later. While everyone there was friendly, at no time was I informed that he was in threat of dying. I just thought he'd feel better in a couple of days and life would go on. Not so. I can't help but think that the x-ray showed the serious condition and I should have been advised. I'm devastated. To top it off, no one from the clinic has called to inquire about his condition. I have not been to a vet in the past 25 years that has not called the next day to inquire about the animal they treated. I won't be going back. Rest in peace, Moses. You were one of the best."

"JULY 2023 Alas, a vet to call home! My dog needed routine shots & nails clipped & I'd not had luck finding a new vet back home(3+hrs away), so my mom took him here. I wasn't present, but staff were great with both my dog & assisting my mom. Raved about: * ease, timeliness,& flexibility w/ scheduling * very affordable prices! * staff kindness * efficiency * extensive knowledge of a challenging breed * top flea/tick options, limited food, & other products on hand 4/5 stars is only due to small/ congested entrance. It's impossible for animals to avoid each other in passing. With that being said, I'm proud we have them as our new vet family! I took my dog back a 2nd time prior to leaving town & the staff were fabulous!!! ***1 team member in particular showed how knowledgeable she is of specific breeds and handling. *I saw first hand how acutely aware she is with our pets individual needs/cues/sensitivities(and she adapts accordingly without a hitch)!!! She was very in tune to my dog's breed/temperment, but moreover his immediate individual needs. She calmed him with out of the box mindset, without restraint tools, & didn't throw in the towel with a strong scared dog. Definitely ascertained safety, maintained professionalism, & bonded positively w/the animal from the moment we entered; all while getting the job done & with all focus on the animal at hand)! Extremely impressed! Thank you ladies for the fantastic care, kindness, knowledge, flexibility, efficiency, organization, and so much more!!"