MinuteClinic at CVS 11729 Roe Avenue, Leawood, KS 66211

"Booked an appointment on Saturday for Monday, there was only 1 appointment left so I took it. I have been here 2 or 3 times before and had positive experiences. I get there and no one else is there..weird as i took the last available appointment. I arrived at 10:15, for 10:40 scheduled time. I sit down and immediately get called back which i thought was odd. Doctor and i think NP or nurse is in there. They ask what i am there for, so i state the reason. They both had these unsure looks on their faces which made me feel weird they then ask for my insurance. I tell them i do not have any and i will pay out of pocket. They go ohhhh yeah thats gonna be expensive you won’t want to do that here. I ask if they can give me an estimate of costs, I was told $139 for office visit, and they claimed the labs will be at least $1600. I wasn’t going to argue or make a stink so i just stood up said nevermind, and walked out. $1600 for basic labs, nothing specialized? I don’t believe them if i am being honest. Very strange how there was only 1 appointment left but, when I get there i am brought back 25 min ahead of schedule. Every other time i have gone i usually wait past my scheduled time and there are other people there. I am genuinely curious to know how truthful the $1600 lab claim is and i would like to know how many other patients they ran off yesterday. Ended up going to the county health department and waiting 3 hours. After this i will never bother with CVS Minute Clinic again."

"Wow, this outfit is not to be trusted with billing. Rec'd a shingles vaccine on 4/21 and provided my insurance which covered. Got a bill 10 days later in the mail--owed $179. Assumed insurance was in process. Got another bill a week later. Called MC billing-they said the claim was submitted and denied. I owed. She couldn't give me a copy of the denial. I called my insurance--no record of claim. I called MC back--this time they said the claim hadn't been filed for some reason and would see that it was filed and I was to disregard bill. I think they were playing me--trying to get full payment w/o filing claim for which likely they'd eat a discount."

"I had an eye infection I wanted to get checked out, and the workers were friendly and informative. I visited at 10:00 on 5/18/22 and both the NP Karen Parmely and the other nurse (unfortunately didn’t get her name) were very kind and helpful without trying to just rush me through. I also saw the NP patiently help a couple of teens who were very confused about Covid testing. Thanks for making my day better!"

"I know there are a lot of bad reviews, but I have to say that this was the most ideal experience for me. I made an appointment in the morning, and went later in the afternoon. My wait time was maybe 10 minutes. There was one NP, and she was with one other patient before me. When she called me in she was absolutely lovely! She had a great sense of humor and was sympathetic to my issues. I got the medication I needed, and I'm very thankful. I'm feeling a lot better, and I wish I had gone sooner. OH! I also don't have insurance, so that was a major reason why I came here. My appointment cost $139 (as expected from the details on the website) and my medication cost around $49, so for not having insurance, I couldn't expect much better, and honestly, I'm really happy with my experience. I would go again."

"Terrible experience. After scheduling my appointment, we left and awaited the text message that said return in 30min, we returned within 20 min and waited an additional 40 minutes when the doctor finally came out and said she was headed to lunch and we would be waiting an additional 40 minutes for her return. I explained to her that the text we got told us to return 40 minutes ago and we did and that it didn't seem right that we would have to wait an additional 40 minutes.. with a total wait time of 2 hours and 20 minutes from the time I submitted my information to be seen. She seemed to have no concern with my concerns so we chose to leave. Very upset, waste of time and I'm battling bronchitis/potentially pneumonia."