Mosaic Walk-in Clinic - Maryville 114 East South Hills Drive, Maryville, MO 64468

"I would definitely give a 0 Today I went to the walk in with a bad ear ache and swollen lymph nodes it hurts to swallow or talk constantly feels like someone is hammering on my ear drum. I told all of this to the first nurse Sara she looked at my ears and throat then went and got the nurse practioner cuz she was training. Kayleigh came in looked at my ears told Sara they don't look bad felt my lymph nodes and said well you are swollen here. She said I'm ordering a strep test. They walked out. I waited and waited then a different nurse came in with my papers and said well go see Dr. Bomar in 5 days if you aren't feeling better. I said well she didn't even come back in here I don't even know my results she said oh my bad it was negative and proceeded to tell me that they called in eye drops and I told her it was my ear not my eye I got up and said I feel I didn't get any care. And she asked if I wanted to talk to Kayleigh I said no it is too late."

"I went to have my elbow checked out because it had been in a lot of pain for years. I had an appointment around 2 and didn’t get me in till 3:30 then I waited another hour to be seen by the doctor. When she came in Dr.Snook was like I can’t help you and sent me to St.Joe. I also have feminine issue and she told me I was young and it’s normal. Like it’s not normal! Waste of time. I went to St.Joe abs got surgery for my elbow because it was that serious…."

"I've had a dispute on a medical bill since January and it's now October. After about 2 wks of convincing my college son that he needed to see a doctor, he missed classes and went to see Dr. Harr, who did NOTHING for him. After another week of getting MUCH sicker, just shy of pneumonia, he again missed classes and saw a NP there, who correctly diagnosed him and prescribed a lot of medicine. I called on the day of his 2nd visit in January and told them how unhappy I was with Dr. Harr's "care" and I was told that my bill for the first visit would be taken care of. (Apparently, someone with zero authority told me that.) I kept getting bills, believing they were just mistaken. After calling the Mosaic billing number, they informed me that I would need to talk with Misty, the office manager, at this location. I have been leaving messages for Misty for literally months. She left me a voicemail one time. I've tried SO MANY times after that, leaving multiple messages, no return call, and she was ALWAYS unavailable and in a meeting. Then I got a collection notice. I was livid. FINALLY, this week, after I called and asked who her boss was, she returned my call and we spoke. And that's when she tried to argue with me that my son wasn't really sick when he came in to see Dr. Harr the first time. She told me she couldn't expunge the whopping $72 bill and that she would have "Legal" call me.....for what, I don't know. I'm done with them, am paying the lousy $72, but warning anyone in the Maryville area that I would NOT recommend Dr. Harr, and God forbid you'd need to have something made right through his lousy office manager!!! Giving one star because the NP got it right."

"Generally I am not a big fan as most any appointment i have had here the staff is rather snobbish but yesterday(dec 19, 2019) I took my son in and the nurse that goes by Niki, took a look at him. I have never met someone as sweet and caring as she was. My son never goes to any one and he actually reached for her. She explained what was going on with my son, explained how it's not anything to worry about, and the. Even spent a little time just talking to us. I am do used to waiting 30min in the waiting room, another 10 to 20 in a private room waiting to see someone and then with luck the nurse practitioner or dr or who ever might spend 3 minutes with me(which is no time to diagnose anything) but yesterday was amazing. Niki(Angela) was amazing and i highly recommend her or Ame Ebrecht(if she still works there)."

"If I could give them 0 stars I would. The staff is super nice. I love the nurses but some of the doctors DO NOT CARE I got stuck with the same doctor 4 times and she said I was fine. A month and a half later and I magically have a severe medically concerning sinus infection??? The best part was where she didn't admit to her mistake. I now have to try to explain this to all of my professors without a medical note or excuse. Emergency room is great. Walk in clinic needs help... BADLY"