CVS Pharmacy 2120 West Osage Street, Pacific, MO 63069

"I love going to CVS and Pacific! I’m always greeted with a smile."

"Pharmacy filled half my RX two months in a row. Didn’t get proper dosage because they didn’t tell me they were filling half due to insurance only covering 15 of the 30. After numerous phone calls back and forth between CVS & my PCP, I was able to come to the conclusion that I could pay out of pocket for what insurance didn’t cover. Today, I went in and had some twenty something kid with with greasy hair and smudged glasses come to the drop off counter. I started to explain what was going on and she cut me off for name and birthday. I went back to explaining that I wanted to purchase my medication on the Gold RX card and I was also transferring it to Walmart where it would be 1/4 the cost. She cut me off twice. Told me she was going to transfer 15 of the 30 to Walmart and that they were busy and it would take 24-48 hrs. I leaned in so she knew to pay attention to say, “that is exactly what I was trying to avoid, please stop cutting me off!” She said she didn’t like my attitude and she’s let the pharmacist handle this. She then goes 8’ feet back to where the pharmacist was to announce loudly that she didn’t know what my attitude was but she wasn’t dealing with me. The pharmacist came over and saw the issue. Transferred the RX to Walmart and apologized. These were ED meds and I didn’t want to have this conversation with anyone to start with! Let alone a snarky disheveled millennial, who was talking to the other non-pharmacist staff member about how she didn’t want to be there because it was Halloween and they were two booked up because CVS wouldn’t hire enough people. HER NAME IS SHELBY AND SHE NEEDS TO GO HOme TO WHAT IM ASSUMING IS A LITTER OF KIDS WITH DIFFERENT DADDIES!"

"Every time I have gone into the take care clinic they have taken time with me, was thorough, and genuinely cared. I trust them. Very easy process to get in and out quickly and efficiently."

"They always message me n let me know what's available to me with my Insurance policy, very good advice, plus I've known the lady for a long time before she was at CVS.."

"I needed a RX refilled and my doctor called in the order this afternoon and is usually very prompt. I didn't get a message until 3 or 4 hrs after my doctor called the order in (and 10 min before they closed) that my RX was not going to be filled until 1/31 (11 days from now.) They said they were out of the drug and it had to be ordered in. I am transferring all my prescriptions to a different pharmacy. I am beyond frustrated and now I'm going to have to go without much needed meds for a week or longer."