CVS

"It so nice to walk in and get exceptionally great customer service. I had a few questions finding items I needed. Peggy was attentive and knowledgeable on what I was looking for. The staff of always kind and helpful."

"Pharmacy is chronically understaffed which is not necessarily their fault however it has provided a massive barrier to getting my medications. I will get a text that my medications are ready then go wait in a line almost out the door that leads to the pharmacy that takes an hour or sit in my car in the drive thru if it is open after work for an hour…as soon as I am done with refills from this location I am transferring them to another pharmacy.. Also some of the newer or different techs have scared me a little as they will say an incorrect dose or strength or quantity and I have to correct them. I think everyone there is trying hard but it is clearly not working and I would recommend everyone transfer medications to the Medicine Shoppe next door if your insurance carries it, Wal Mart in Eureka, or Walgreens in Eureka. Nothing against the people working there it is just an all around bad situation if you need to get your medication in a timely manner. Also watch your refill dates, and stay on top as the CVS app doesn’t seem to work. Always shows prescription in process. It is a shame since it is the main pharmacy in town but if they can’t run it due to lack of people…"

"My wife is currently at home after an outpatient surgery. Her pain medication has worn off. CVS has had the prescription since 11a. I am in the parking lot and it's approaching 6p. They told me it would be an hour at 5p and I just got back to my car after being told it was going to be another 45 minutes. I would recommend Walgreens in Union or Eureka over this place. The extra drive time is easily less than the time spent sitting here... waiting... and waiting.... and waiting."

"Rude and unprofessional staff member in the pharmacy. Did not know how to accept a CVS Flu voucher. Told me it was wrong, not her, and that I needed to go to my doctor's office. The voucher was valid and I was able to reach customer support to help her do her job. Won't go back. And yes, she was even more rude after I found someone to help her help me."

"I called to set up a flu appointment for my 90 year old grandma. Now I understand that now is a busy time but we were told by a pharmacist that walk ins would be available this week. Didn’t mention to go online to set up an appointment. I called today just to make sure and was informed they were booked, and when I mentioned that we were told something else she told me that appointments take priority which I understand. It was a little frustrating but miscommunication does happen. What upset me the most was when I was trying to make an appointment I was treated like a hindrance at the end. I told her that it was difficult without my grandma being there so I would call back and make an appointment later. This is where she got really rude and said “well I’m sorry and I can’t really control that everyone wants to get a flu shot right now.” I tried to say I understood and I wasn’t meaning to imply that she was difficult I just don’t know my grandmothers full schedule right now, but wasn’t able to get a word in because she abruptly went from to “so yeah you can either schedule an appointment later or find somewhere else” and then hung up. I typically go here all the time for prescriptions and medications for my grandma, but I’m really considering changing after this."