Girard Medical Center

"Could not recommend anyone to come here. I was seen for a work comp issue and though the receptionist was nice, the NP automatically dismissed my concerns of a possible concussion since I did not lose consciousness and could recall what occurred. He was demeaning and rude in his responses with me, and when I was genuinely confused about some activity he was trying to do (touch my finger, touch your nose), he stopped and responded "seriously?" as though it was my fault that I didn't understand. I waited over an hour for him to come in and automatically judge me right away, not even looking at my injury site or at my eyes. No scans were done. It was a waste of time. Now, almost a month later, I recognize that they billed my personal insurance instead of work comp as it was told. I now have to communicate and get it fixed, which is unnecessary, if they just did it right the first time. I also don't feel that I should be paying the amount that was billed for such poor service."

"Had surgery and an overnight stay. Each person, from the front desk, hospitality, labs, anesthetist, recovery room, food service, and floor nurse were helpful, kind, and good at their job. Being in contact with records and billing has also been a good experience. I would not hesitate to return if I needed to."

"Everyone here hates their job. None of them are happy & they all act like they don’t want to help you or anyone around you. Every time I come here they act like they’re better than everyone & they are always rude. Horrible customer service. I was trying to leave a number for my unstable aunt and they pretty much told me to leave it with her when she’ll lose it & I was try to explain that but they shut the door on my face."

"I had a terrible experience at Girard after a fall on ice. Most of the nurses were wonderful but it only takes one really bad Doctor, nurse, or assistant to make the experience bad. My surgery had to be done over and I did 6 weeks of rehab on a still broken leg. Dr, Yost "tried" to repair my comminuted fracture with a rod and 9 brads instead of replacement. As an x-ray tech I thought this was a mistake...He and staff at Girard (Jody an RN who should lose her license), thought I was faking not being able to walk. Wouldn't even refer me to inpatient rehab. NEVER RE X-RAYED MY FEMUR!!!! I had minimal inadequate PT at Girard hospital. Mercy Home health refused to treat me and said I should have never been sent home. Could not ambulate at all..After 3 weeks later at a rehab center it was discovered his repair totally failed and bones collapsed with femur poking into my sacrum.... Had to have total hip replacement with reinforcement where brads were placed weakening my femur. Total non union repair. Dr. in KC could not understand how I tolerated the pain that long. I had told Dr. Yost many times about pain in my sacrum...STILL NO RE-X-RAY....JUST HORRIBLE...GIRARD HOSPITAL....JODY THE CHARGE NURSE AND DR. YOST....TOOK ME OVER 1 YEAR TO RECOVER FROM THEIR HORRIBLE NEGLECT and LACK OF FOLLOW UP CARE..."

"I'm not sure when Kevin went but I'm sure it wasn't to the E.R. in the middle of the night. Don't expect to see actual doctors here. You'll be lucky to land a N.P. Also, the higher up the person is you see, the more rudely you'll be treated, on average. Also, Medicare fraud is practiced here...just FYI..."