North Kansas City YMCA

"We been going to the ymca for many years now with our family everything seems okay except saunas need to be cleaned out and restrooms they have mold and have bad smell. Our fees are going up and I feel that they need to keep up with the maintenance."

"This review is not about the quality or employees. I find the front desk very helpful and friendly. The gym itself is great. We’ve been members for only a couple of months now and we enjoy it for the most part. My complaint is the screaming from the basketball courts all hours of the day and night which I know is out of the gyms control. I’ve had to buy better headphones because I can’t listen to my audio book because the screams echo through the entire cardio area. Even my new noise cancelling headphones aren’t enough. Several times now while we’re working out there are young kids using the gym equipment as a jungle gym. I’m sure this is when the kids club is closed but it’s infuriating when the gym is already packed and there’s kids 7-12 years old running around using the equipment that you’re waiting for. It’s made us consider leaving and joining a new gym a few times but ultimately this location is closest to our house. The only reason we haven’t made a formal complaint with the front desk is because we see the people who work upstairs allowing it and don’t want to be those people. Please do something, if not about the screaming then, about the kids running around in the gym. Thank you."

"I would like to emphasize that I have had extremely positive experiences with the esteemed Healthy Living Team, Group-ex Classes, Aquatics Staff, and the Special Functions organized by the North Kansas City YMCA. It is a bustling establishment, and I commend the staff for their exceptional dedication in providing assistance to numerous members and visitors on a daily basis. The YMCA serves as a vital pillar within the community, and this particular center wholeheartedly comprehends and champions that notion!"

"If you are white playing pickleball or black playing basketball in the gym you'll be happily helped and even encouraged but if you're Hispanic and dare to try to play pickleball they will gatekeep and discriminate. My mother is a senior citizen and has recently been diagnosed with cancer. She tried pickleball since her diagnosis this summer and fell in love. I've been trying to consistently support my mom and go with her to play outdoors but now that it is cold and need an indoor court and this YMCA added pickleball markings in the gym, I thought it'd be a good idea to try this YMCA during the winter months till it warms up again. Big mistake, I spoke to Nick who is the director over the phone to find out the rules and availability, he told me anytime in the evenings first come first serve and the basketball players cannot play full court, so technically there are 4 basketball courts and within that 6 pickleball courts are marked. It has been a horrible experience, even when we arrive first the staff has come up with excuses from they don't have keys to the closet with net (while other equipment was clearly out), to only being able to play on court #1 and making us move our whole set up when we were told by Nick any open court, to never having a gym monitor available to open the equipment closet (and they get angry when you ask for help) and if you're lucky to find one, refer back to no one has keys, then once you actually get playing you'll have employees come harrass you that you should leave because the basketball players want another court open even though we are only taking up 1/6 or 1/4 of the gym while the rest is basketball. The employee who tried to kick us off name is Argyll who's teen son plays basketball, we rightfully refused since we were there first and then he must have advised his son to be rude because they started to throw balls into our court on purpose, I knew it was on purpose because when I would try to return the ball to someone, no one would claim it. In the video you see my mom being refused accommodation to play because Argyll most likely told the basketball players to take up the entire court when they saw us arrive to set up, they were only in one corner when we arrived, Nick then came and told us to leave the gym. So they are all scheming together to prevent anyone other than basketball players to use the gym in the evenings.Nick who told us they weren't allowed to play full court, all off a sudden now allows it, he changed his rules after he met me in person and found out we're not white cause on the phone he was very nice and once he knew my race it was like a light switch change. The stress he and his staff has caused my mom while fighting cancer and simply trying to play something she loves is unforgivable and evil. I don't wish this type of discrimination on anyone, but especially on a senior citizen dealing with cancer."

"Just about he only gym in the ENTIRE KC area with a pool, sauna, steamroom, and jacuzzi is arguably the most frustrating place to work out. Jacuzzi has been broke for like 3 damn months. The weight room layout makes zero sense. I spend more time walking around to the next machine than actually lifting. Somebody that knows how to properly arrange the equipment needs to come in and do so. The only reason I got a membership was for the pool, sauna, steamroom, and Jacuzzi. This place makes me so angry."