Hilton Garden Inn Independence

"Attended a meeting. Did not get to enjoy any of the amenities. Appeared very clean and well maintained. I was not able to express my response properly . Maybe someday I can enjoy your full service. Sorry for the error."

"We really appreciated that the rooms had a microwave and a refrigerator. We had a little difficulty with the remote for the TV but I think a simple battery change might take care of that. The front desk staff were very nice very friendly and courteous. Housekeepers were very friendly and helpful."

"I just expected so much more for the name and the cost! So disappointing, made my reservation here for the location and they had a hot tub but didn't mention when I booked it online that it was temporarily out of service nor did the front desk concierge inform me of such. At check-in I was informed that breakfast was served in the hotel from 6:30 to 10:30 but was unaware that there was extra charge, with the expensive the room it would think they would be more than sharing of a free breakfast. Kind of our way of thanking you for choosing us! It was plain to see that they're cleaning policy per room is not first priority! What happened to covid clean?! In my book it should always be that standard! A smeared stuff on the door not sure what it was, stains on the carpet and the dirtiest air vent in the room even turning on the heater and smelling burning! The beds were very comfortable that's probably the best compliment I have. Staff was very friendly and attentive to any needs. Honest reviews from honest people! You can do better than that Hilton Garden Inn!"

"The hotel is gross and needs a refresh. The pool was too cold to swim in. The hot tub was drained and had yellow caution tape around it. The walls were marked up and nasty. The bed was ultra hard. Don't stay here. It is a hilton..... but we would have been better off at motel 6. The staff checking us in were very nice."

"Lee went above & beyond at breakfast, he made us feel valued and appreciated. I also saw him take care of a very rude person with such patience & kindness. The front desk staff were also very helpful and friendly. Unfortunately, the indoor pool was freezing, but we enjoyed the hot tub! Great variety of restaurants close by. This is our "go to" local family hotel."