Buffalo Wild Wings

"I gave it a 2 star rating because the server Ariel was good, and our food came out correct. However, it was cold, and we waited for quite a while and didn't want to send it back and wait longer. We had not been in for a long time because the lack of staff was more than noticeable during the pandemic, but they had renovated and thought surely they had enough staff now. Nope, not the case at all. Ariel was the only one in the entire bar section until we left, and then what it looked to be a manager came to help her. None of the servers or food runners knew their table numbers and came by auctioning food off and we even seen two different servers auction off the same tray in 20 mins so you know it was cold before anyone got that order or got it at all. I would say if you're going to an event close and in a hurry, do not eat here. I don't know if I would even recommend to go orders here. So take your chances when you come here."

"I had a horrible experience with a server named Kristen on 01/04/2024 @ 11:58 am. She should probably not do a job where she dislikes being a server. She took our drink order and she said we had to place our order online. However the app says it's a bar order. Just to keep it short, she's not friendly."

"Called regarding a doordash order with no tamper stickers. Gentleman who answered the phone was very short and rude. When speaking with a manager named either Izzy or Lizzy she said they no longer use tamper stickers since covid ended. That response surprised me considering people are still dying daily due to covid. Manager was short and rude as well. Asked if it was BWW or doordash policy that doesnt require the stickers. Manager very rudely said she doesnt work for doordash. I let her know I understand and thought she may know since their store partners with them. Food was old and cold and chicken was undercooked. Called back and spoke with the same gentleman to get the managers name and at first he didn’t want to give the first name then said “You’re wonderful “ in a rude snarky tone before disconnecting. I've had wonderful servers at this location so was very disappointed in management and the team member for handling the situation so poorly"

"Have not had a very good experience with several BWW for the last couple of years. Decided to give them a try again on the way home from visiting family out of town as a sit down family meal. The way the economy is, it’s a big deal to eat out as a family of 5. Anyways I was not to impressed with the atmosphere going in. Smears on everything, crass language from other diners at lunch and a bathroom that needed cleaning and some actual repair work to the stall. But decided I would give the kitchen the benefit of the doubt. Our order was taken and my family’s meals arrived first but I waited a good 30-40 minutes before the sever checked on us. She had forgotten to check on my meal and we had to inform her I had not received mine. She let us know it would be remade fresh. Well another 10 mins went by and I finally got it. Several of the boneless wings were tiny! and still not hot.. It should have been taken off the tab honestly for all that. Normally I don’t even leave reviews but I felt this needed addressing."

"Normally, it's a great chain to eat! This was an off day for this location! The chicken strips were approximately ⅔ of the way cooked! They were rubbery and inedible! We didn't argue or complain, just boxed them up and used our air fryer at home! The location was clean and hardly had to wait to be seated! Everything else went pretty well! We waited on several drinks and requests but also realized they were busy and getting busier! We may give them another try in the distant future, but there's a lot of choices all around!"