Hampton Inn Gardner Conference Center

"Trying to check in to this hotel was a absolutely nightmare. Karen at the front desk wouldn’t allow myself and other guest that were there for work to use our company provided credit cards,(American Express Gold Business) due to our names not being on the cards. Same card that the room was reserved in and also the same card that would have been charged if we didn’t show up. We were advised that we should have had a authorization form on file with them for us to check in. I had to call my boss after hours to get him to fill out a form and email it back before I could check in. I’ve been to numerous other hotels and even other Hilton locations and never once had an issue using this same card. Our company has advised all employees not to use any Hilton affiliated hotel from this day forward."

"On the first morning of our stay we were awoken at 7am to the fire alarms going off. The fire fighters inspected a smell of smoke in the hotel but it ended up just being a field fire nearby! Breakfast was actually pretty good! Scrambled eggs, potatoes, bacon, toast, bagels, oatmeal, cereal, waffles, juice and milk. Our room is comfortable with plenty of outlets although the air was a bit stuffy. Would stay here again."

"The room was very clean and had plenty of towels and coffee fixin's. The furniture and bath fixtures were in excellent condition. The front desk staff were extremely pleasant, welcoming, helpful, and efficient - Elijah in the evening and Roger the next morning. We were able to change our reserved room upon check-in to be on the other side of the hotel, away from the freeway. (Although we had to switch from King to Queen to do that.) The room was perfectly quiet during the night. It seemed like a nice, safe neighborhood. The free breakfast had a good selection & was tasty; the breakfast area was tidy & clean, too. Overall, an excellent choice & we'll stay again next time in KC."

"We reserved a block of rooms for a nearby wedding. The process of getting a block of rooms was laborious and frankly, very difficult. The staff member was less than helpful and in some communications, she was flat out rude. Calling was not an option as you only talk to corporate Hampton...never the hotel directly. Going into our wedding weekend, this review would have been a 1(or lower). However, the front desk staff were excellent. They were helpful and made sure we were well taken care of during our stay. They exceeded our expectations. The hotel is in great shape and is a nice hotel...rooms were comfortable. Thanks again to the front desk staff."