bp 18403 Convenience Way, Chesterfield, MO 63005

"It was a nice lit gas station that was next to an airport. Can't complain. It served its purpose."

"THEY CALLED THE POLICE ON MY WIFE OVER NOTHING My wife went to this gas station. Bought $30 worth of gas. Purchased $10 worth of snacks. A fine and dandy Saturday. But then, at the checkout counter, my wife was accosted and berated by an employee. He was yelling at her - swearing up and down that she stole a candy bar. And that he saw it on the cameras. He yelled at her to empty her pockets. Said he saw her take it on the surveillance footage. He snatched her bag of ALREADY purchased items from the counter. kept them from her. Saying “You can have this back when you give me the snickers in your pocket” My wife was stunned and called a friend unsure what to do. She told me she felt like she was being pranked because this employee was acting so obnoxious and outrageous. And then the employee called the police on her! The police arrived. But just in time for him to discover he misunderstood what he saw in the surveillance footage: That she DID NOT in fact steal anything. He said “I made a mistake. I made a mistake” but didn’t once APOLOGIZE - which would have been the right thing to do. A police officer walks her to the car. And one of the officers even followed her to the Maryville Hockey Center after she left. (She was going there to meet me, because I was in the middle of shooting video for the Maryville Hockey team). She was distraught. Understandably so. Imagine the situation: you’re a woman. Alone. In a convenience store. With three or four male employees. AFTER you make your purchases ($50 worth). Some guy comes yelling at you. Accusing you of stealing. Not letting you leave. And then he calls the police. Over a candy bar. That. You. Did. Not. Take. This is no way to treat a paying customer. This is no way to treat a woman (making her feel unsafe and intimidating her) This is no way to treat anyone Completely unacceptable. And shameful. I visited this location myself to let the employee know that his actions were not appreciated but they were closed. I returned the next night and the employee that was on duty completely sympathized with the situation. And gave me the owners number. (At least one of the employees knew how to treat people) Never jump to these conclusions without proof. And never treat anyone with such indignity. Again. Wildly unacceptable. Completely Uncalled for. And honestly … Who buys $40-50 worth of merchandise and steals a $2 candy bar? Illogical."

"Working very close by I frequent this gas station frequently. They are always very nice and hospitable here and the food is awesome. The reason that I decided to pay this review though. Is because today I witnessed an act of kindness that I’ve never seen at any “convenience “ store before. There was a young homeless lady outside that when noticed by the staff was immediately fed and given something to drink, at no charge. Great job y’all and I’ll def keep coming here !!"

"Just came in here, young guy working was rude. Three beeps on one tem, one on the rest. I only asked if he scanned it more than once, politely. Then he made a scene of canceling the item, showing me the receipt, then rescanning and saying "see, same price". Didn't care about the price. It was a simple question of did you scan that one item multiple times by mistake. Not coming here again."

"If you haven't got diesel from BP before WATCH OUT for the pump handles. BP apparently cares more about standing out with their brand and colored all the regular/unleaded fuel pump handles green. Idk who's genius idea was to do this to help the brand stand out but no other gas stations that I have seen here in America use green to indicate regular fuel. Green stands for diesel and its been that way for decades. Thanks to BP's "creative" brand statement I put the wrong fuel in my car which requires diesel yesterday and had to wait for more than 5 hours to get it towed so I can now have my tank pumped. BTW there is a website dedicated to calling BP out for this exact issue and I hope eventually BP is forced to change the color of the pump handles. Till then BP will never see me as a customer, literally the stupidest idea to see a brand like BP make such an arrogant decision to keep their pump handles green and use black to indicate diesel. They literally did the opposite of what's standard to indicate fuel types, so creative BP. Now you have my attention after the incident I had to deal with because it's more important to stand out as a brand than follow the color standard to fuel types."