CVS 1301 Platte Falls Road, Platte City, MO 64079

"Sherry is rude, rude, rude. She has no desire to be helpful and treats people as if they are a huge burden just for asking a question. She is hateful, obnoxious and should not work in a position where she interacts with the public. This pharmacy just flat out sucks."

"Sheri, the lead pharmacist at this location was beyond rude in the drivethru. I cannot say one nice word. I was attempting to get a perscription that she reportedly did not have on hand. She could not provide me with a pharmacy that had the medicine nor the name of my prescription. I was not able to give her my insurance information as she was rushing me. I sat there while I contacted my doctor after she informed me they did not have it. She told me to go somewhere else after trying to seek guidance on next steps. I went into the store pharmacy and she interrupted my service with another employee to yell about the engagement at the drive thru. Sheri was the most unprofessional staff member I have encountered in 25 years and I will be switching my pharmacy due to how she handled the situation."

"I had a flu shot scheduled for my son and myself today at 6pm. We arrived 10 minutes early, only to be told that the pharmacist had to leave early and therefore my appointment was canceled. I was informed that the pharmacist attempted to call me, and when I got home we did have a hang up on the answering machine on our land line from a Platte City number. However, there was no message and no one contacted me via the email or cell number where I was getting appointment confirmations. After we left, I got the appointment cancellation text. This is terrible customer service and not the first time I have had trouble with the pharmacy here. I will be taking my business elsewhere. Avoid this place, you will be disappointed. I would give 0 stars if that was an option."

"I really enjoyed this CVS visit. Because I was purchasing an item kept behind the counter, I was checked out by Elaine. And she was just delightful! She greeted all the customers in line in the same friendly way. She engaged with an elderly guy who was buying a bunch of candy for his wife for their 50th wedding anniversary. I know he appreciated her interest and her congratulations as he joked with her. She made being in line fun. Imagine that! All shops need associates like Elaine!!! Thanks so much."

"Minute care attending finished a test for Job or DOT requirement test with a patient. No one else is there. Informed me she was booked up until tomorrow. This is Mid day on 061823 Father’s Day, no one’s there. Tells me to come back tomorrow, to hang in there. Needed antibiotics for chest sinus infection. CVS is circling the financial toilet and reviews toilet for a reason. No additional business from our family."