Jimmy John's

"I had a rather negative experience upon my last visit and I won't likely be back for a while. I walked in during the busy lunch rush with $115 in cash on me. I ordered an Italian Night Club combo, add Jimmy Peppers and avocado spread. The cashier rang me up and stated my total was $15.45. I proceeded to hand him a $100 bill. He wouldn't take it, saying that there was 4" square piece of paper on the front door declaring that they wouldn't accept any bills larger than $20. So I told the gentleman that I only had $15 in small bills. By this time there was a line behind me and my sandwich was already made. He tried to add rewards to my order for a discount, to no avail. So I said, "I guess take the avocado spread off." The cashier then picked up the sandwich and handed it back to the kitchen staff saying, "make this without avocado spread so he can afford his lunch." I felt like that was pretty rude and embarrassing. The kitchen staff then remade my sandwich and he charged me $14.10. I had to wait for my sandwich and I assume they threw the other one away? The whole situation just seemed ridiculous to me. . . . Over 45 cents? The sandwich was good, but my lunch experience was kind of ruined. I'm not one to be easily offended, but this all seemed soo wasteful and dumb to me. It definitely could have been handled better. $14 for a cold sandwich and chips isn't worth this situation being added on top of it. I was very put off and will not likely return to this location."

"I love their sandwiches and service across the board! Fresh ingredients and enough smiles to go around!"

"This has been my JJ’s forever and honestly the reason they rank so highly in my book: The staff is amazing. I’ve never encountered anyone there who has been nothing short of amazing. If they accidentally forget something (which has happened maybe twice in 7 years of me ordering from them, less than any other place by far and i never blame them because sometimes it happens and it’s so infrequent) they bring it to me right away or honor it the next time because I’m always going to order from them. They are just an incredible team and I’m so grateful for them. The sandwiches are super good too. We go for the food, but stay for the team. Thank you for being the best JJ’s!"