Woodcraft of Kansas City

"Very clean store and educated, nice staff. Whether you are a serious woodworker or just getting started, this is your home."

"Excellent store with woodworking expertise, a good selection of diverse job-specific tools, and an assortment of rare and imported wood for your projects. Very friendly, even with my 7 year old getting pretty adventurous in the store."

"I was looking for some Olivewood for a project and found it here. Lots of exotic materials for small projects can be found here. The store was very neat and tidy."

"Woodcraft was excellent! I was looking for a stick of walnut for a woodworking project and had a difficult time with some of the DIY and lumber yards in the area, but received excellent phone service when I called to find out if they had what I needed. The customer service person who answered the phone began to rattle off an extensive inventory of wood species that were available in store and I drove straight there. When I arrived the employee on the floor gave me a comfortable amount of time to shop for myself before asking if I needed any help, then he rang me up and the price was better than I expected! Highly recommend this store for their service and prices especially!"

"Customer service is very lacking. They messed up my SawStop order and didn’t even enter my contact info correctly into their system - on a $2,700 order! On multiple occasions, they seemed confused about whether I even had an order and had poor communication. No one seemed capable or willing to fix the issue. When the order came, they hadn’t ordered the mobile base I asked them to order and they didn’t have it in stock (I was able to get it at Rockler right away). When visiting the store, there are often multiple employees behind the desk and they seem inconvenienced when you ask questions - even when there aren’t many customers. Rockler service is night & day better."