Your Natural Image Inc. Salon 641 East 59th Street, Kansas City, MO 64110

"I came here after I cut ifd my locs that were healthy and I had grown for several year. I had just wanted a break feom the locs and then decided I had long enough break lol. So I had starter locs. One thing I will say is this establishment is clean! And the quality depends on the stylist you use. If I had gotten sisterlocs I may have had a better experience. I also was to trusting and didn't make sure to choose the stylist based on their work I saw online. I assumed because they did brick parts only that the parts would be neat .I worked with Monique.My parts were uneven on day 1, I unfortunately let it go cause the coils were neat and I didnt want to go throuh the process and start over again. But whenI came back for my retwist and she realized she didn't part it right and try to correct the middle of my head just the first couple rows and made it worse. I could not tolerate it at that point. And when I came back to have it fixed she wasn't rude , but asked kind of inquired like it was me and not the fact that the work was poorly done. I chose this place partly because of there prices for starter locs being listed by inch. I didnt want th stylist to make up a new peoce after the fact. I measured my hair at home and had another consultation with another place that told me 10 inches . But when I went to my consultation with natural they said 8 ,just to tell me 10 the day of. Luckily I was prepared, but that's why it's important to not rush for the paid consultation. This photo is before and after the "fix". I was not charged for "the fix. " They book a tight schedule so it's difficult to make corrections if need be. They were not rude when I spoke to the owner but parting is like essential to locs unless they are spiritual for you and in that case I wouldn't have spent $200 plus a small tip"

"I booked for a Wednesday special. For a wash and trim. I assumed the style included a blow dry but it did not once I realized I asked could I add blow drying. The women said that’s fine. Another women Rudely came over and said you already have another client sometimes you just have to say no. The service was good from who was doing my hair. Didn’t care I was sitting there and made me feel bad for asking to get my hair blow dried. It was very unprofessional"

"YNI has always been a pleasant experience, the shop is always clean, all staff follow protocols to keep their clients safe, the staff is always courteous and can be very funny! My bomb Loctician LeShaun is about her business she’s very professional, polite,, thorough and expeditious as she talks her hands never stop moving! She established my Sister locs and I’m still in love with them 2 years later!! I appreciate that she’s always accommodating as unexpected events arise, moral of the story, I wouldn’t trade her for the world."

"I love Your Natural Image! The salon is inviting and comfortable. LaShaun is a Master Stylist and consummate professional. For almost 15 years, she has been maintaining my Sisterlocs and I receive regular compliments and inquiries about who does my hair. I strongly recommend services here. The stylists care about healthy hair and they know their craft!"

"I came here before in 2020 and had the best experience. My go to Loctician was fully booked and I needed my hair done for an event. I decided to go back to someone who I thought would give me the same great experience she did before. Instead she handled my postpardom hair really rough even after I told her my hair around the edges were thinning and to be careful. She put thick edge gel in my hair that flaked out not even the next day. I actually ended up crying about how tight my hair was! On top of it all I was overcharged and when I called in to let them know it was met with rudeness. I didn’t even want the actual cash back, I wanted to apply it to a color consultation. Overall will never trust anyone at this salon to touch my hair. This is probably the worst thing that has happened during my loc journey."