Taff's Carpets

"I had hired a hardwood floor company that ended up being a disaster, I called Taff’s and they took the time to talk to me about the problem and decided the best course of action was to refer me and have me talk directly with the hardwood floor guy they work with, they could have easily bid it and built in their profit but they put my situation ahead of themselves. Flooring Trends may come and go but Honestly and Integrity never go out of style, thank you Taff’s team for your help !!!"

"I can’t say enough good things about Taffs’ Carpet. It was very easy to get the owner, Mike, here to give us an estimate on replacing our carpet. Marci was great to guide us to the samples in the showroom that were in line with what we were looking for. The first carpet they installed for us had manufacturing defects. The manufacturer, Shaw, would not admit that carpet was defective. We had discoloration in several places where the in carpet met itself. It looked like 2 different shades. Their inspector said it was the light from our room & windows, a large mirror, and an overhang from multi- tiered ceilings. So, we had a different carpet, which was basically the same color, installed and had no shading issues with it. Taffs’ staff was great about keeping us updated on communications between the manufacturer and themselves. They spent a lot of time intervening on our behalf with Shaw’s warranty department and Shaw’s sales reps. Mike and his team worked diligently to get our issue taken care off. Thanks to Taffs’ we didn’t have to pay for any labor to tear out the first carpet or install the second carpet. Taffs’ installers did an excellent job both times. They did not scratch any of our oak trim or leave any marks on the walls. They showed up when they were scheduled to be here, and even called to let us know they were on the way. The next time we need any kind of new flooring Taff’s will be our go to place. Thank you very much to the Taffs team for a job well done."

"Taff's Carpets cares about its customers and the community they serve! Jessica was the most kind, compassionate, and generous person to deal with. I haven't had that kind of service from a company in a long time. So refreshing to work with the owner who really cares about customer service as well as giving back to their community. Jessica with Taff's Carpets has earned a customer for life. Thank you Jessica for taking such good care of us. We will be back for all of our flooring needs!"

"We built a new house and went with Taffs to lay our carpet. They were super helpful in picking out the carpet/pricing at the store. They were timely in measuring and installing the carpet. They even vacuumed after they were done. I asked them to leave extra scraps and they even did that! Great customer service. They were extremely reasonable on price. We have had our carpet for about 8 months and it seems to be holding up great. The transition pieces came out wonderful. Couldn’t have asked for a better company to lay our carpet."

"We got our carpet in yesterday! Taff's Carpets was great to work with they were very professional and supper patient with us! Highly recommended! Will be going back when it's time for the next new carpet to go in!"