Jade East Restaurant

"Over priced for tough flavorless chicken. I ate here a couple times in the past and it was decent and affordable. I haven't been in over a year and the prices changed, which makes sense due to inflation, but unacceptable for a price increase that comes along with bringing the quality of the food down. Dinner was disappointing:( won't be going back."

"So very disappointed. Went in because we'd years ago enjoyed the small buffet. However, when my brother and I went in today, we left realizing it was a mistake to have visited again. Buffet was pathetically small and ill prepared (NO desserts or salad), server rarely attended to us even though we were the only ones there, and the final blow came when they actually charged more than $12 each for the lunch "buffet!" I asked for a discount but was told no. Very sad."

"We stopped in Sunday night and the service was the only good thing. My soup has almost nothing in it, our lo mein was made with spaghetti noodles, both our pork fried rice and beef lo mein has just a few pieces of meat and hardly no veg, my egg roll was burnt, and the crab Rangoon was dessert sweet. I almost called to try and get my money back because I had to recook the rice just so it had some flavor. I did not bother just won't go back. Springfield has plenty of other choices"

"So I have literally eaten here for years and have always liked it until today. I was in a hurry so I dropped in for the Buffet. When I walked in I almost left because it was so dark I almost left. I ordered the buffet and grabbed a plate. It was 1pm and I was the only person in the restaurant. When I walked to the buffet I was shocked. Very small amount of food that looked like it was left over from yesterday. Absolutely nothing was fresh. The Chicken for cashew chicken was so hard I requested fresh which they were kind enough to make. Except they burned it like literal black in spots. While waiting for the chicken I got some egg drop soup. I took one bite and it was so bad I couldn’t eat it. The chicken then came out and I got some and sauced it and couldn’t find any cashews or green onions because there wasn’t any to find. At this point I gave up as I didn’t want food poisoning. I went up to pay and explained they didn’t have anything edible and she rang me up. I was charged $16 for one taste of soup and one sip of a soda. It is clear they are struggling to stay in business but I felt like they robbed me. I should have just left without offering to pay but I figured I at least owed them for the soda and took the high road. But I did not expect to be charged $16 that I’m pretty sure the health department wouldn’t let them serve if they were there. I have loved this place since childhood but will never eat there again. I would avoid this place at all cost as they are not what they use to be. I honestly hate that for them but that doesn’t give them the right to not provide the service they should and then charge for it when you didn’t get what you paid for. They should just close the doors if it’s the best they can do. I wish I had taken pictures of the food. Maybe a hungry dog would have eaten it. Maybe ??"

"We usually order pick up from this place. I do not like "Chinese food" in America but my man fooled me into trying this place by his home that we moved into. They are fabulous! Chicken is perfectly crispy, rice well cooked and not hard as a rock, and their crabragoon is to die for! I order tons of it and eat it without the sauce they offer bc they're that good! My man loves the pot stickers and my oldest likes their spring rolls and chicken fried rice. They have a buffet during the weekdays and it's always nice, hot, and fresh! The ladies who work here are so nice too and friendly."