Ruiz McDonald's

"This is their main office and if you're going to it watch the potholes they will ruin your tires but the people that work there very nice and they're always looking to hire help"

"This company, Ruiz McDonald's (1300 Baur Blvd, 63132), over the last two years continues to send me emails that are intended for an employee (who must have a similar email address to mine??) I have written to numerous management email addresses at this company to ask them to DELETE my email address from their (often private) employee email lists. To no avail. Next step: I will be reporting them to the Better Business Bureau in St. Louis. Shoddy business practices, sending private employee emails to a random person in another state who has NEVER worked for any McDonalds, anywhere. EDITED on 9/13. After filing a BBB complaint, I was called by an employee of the company, who is now working with me to remove my email address from their systems. I think this is a resolution."

"This place doesn’t even deserve 1 star. If there was an award for worst customer service, this location would win. I don’t usually write negative reviews, but I’ve given this location a chance time and time again given their close proximity to my house. Every time I come to get food, I swear it gets worse. The buns on my quarter pounder were hard, the fries are always cold, the workers are always yelling loudly at each other and not paying attention to the customers. I sat in the second drive through one for 15 minutes along with several other vehicles, before someone came over the intercom and said the second lane was closed. We pulled up to the window, told the lady at the cash register and she didn’t know who told us that, the second lane was definitely open. This place needs to do a LOT of hiring and firing, the people that work here aren’t even competent enough to work a fast food job. The McDonalds at Clarkson and Manchester is literally ran by people with special needs, and they do a better job BY FAR than this location. This store needs bought out and revamped. TERRIBLE LOCATION. STEER AWAY."

"This has to be one of the worst managed fast food places in St Louis. In general it seems that they are doing you a favor when they acknowledge your existence and actually come to the register to take your order. From what I have seen they are more interested in chatting with each other and checking their phones than doing their job. Today was no exception. I do not recommend this location whatsoever."

"I was served old french fries. My order was two large fries. I shudder at the idea of how terrible things could've been had I ordered more items. Here's an idea, make a system so simple a child could perform its actions proficiently. Oh wait, you already have that system and it still doesn't help. haha!"