Jimmy John's

"If I could give this store a zero, I would. I ordered online and had it delivered. They didn’t notify me when it was delivered, no knock and didn’t update the app. After it had been plenty of time I looked and it was sitting outside my door. The bread on both sandwiches was harder than I’ve ever had. Could barely rip it with my hands, and forget trying to tear it with my teeth. I called and talked to the manager on duty, Conner, and he disregarded everything I complained about and said he made it and he knows it was fine. I called the next day and talked to the other manager on duty, Eddy, and he also completely disregarded my concerns. This has been the worst customer service out of any restaurant I’ve ever been too. I will NEVER give this store my business again. I’ll go out of my way to make sure to NEVER go to this store again. All I asked was for them to replace my sandwich and they refused. One sandwich isn’t worth losing a lifetime customer to them. (I already have submitted feedback twice online and haven’t gotten a response although they said someone would contact me within 48 hours. What a joke.)"

"Not freaky fast and they have gotten my order in for wrong a couple of times now. Check your food before you leave."

"I love the sandwich Gargantua and I ordered that and 2 bags of chips. Will order again plus a Vito. Try them they are great. Service is very friendly."

"I've tried to give this JJ's a chance (actually, tens upon tens of chances) because it's so close to my house -- but the orders are consistently wrong and the quality just isn't there. I recently ordered an unwich that had mushy lettuce that looked like it had iced up a bit in their fridge over night but they used it anyway. Gross. And don't tell me they didn't realize it when they were making the sandwich -- they saw it and they used it anyway. The sandwich was inedible and no...I didn't bother going back to get another because it was the last time."

"Very disappointed in the speed of service. They advertise curb side right now but if you call for your order they tell you to go through the drive thru. A lady had a huge order and I was waiting at the speaker for at least 5 minutes with no one speaking to me. I tried getting their attention and nothing. When I called to tell them they told me that there was a line and I'd have to go to the back and that they would answer the speaker this time. Meanwhile I can see at least 3 people inside standing around. Super frustrating. This was supposed to be a quick stop!"