Broadway Ford Truck Center

"Kevin K did an excellent job when my wife and I came in to purchase our new Mach-E. He was extremely flexible with our availability and communicated with transparency. I truly felt like my car salesman had my best interest in mind, which, from my experience purchasing a new Ford every year for the past 5 years, is not typical. I purposely waited a few weeks to make this review because in the past I’ve left the big dealers a good review after being happy with my purchase only to find that once they made the sale the customer service goes right out the window. With Kevin, the exemplary service started at our first phone call and continued beyond purchase of the vehicle all the way through delivery of our added accessories. Thanks Kevin, for a job well done."

"Absolutely terrible company. I needed a part fast, and they had the best estimated arrival time. I ordered it and shortly after received an email saying that the delivery time would be significantly longer. Okay, that happens sometimes, so I go to cancel the delivery (and order from another company so that the part could get here in time) and they charge me a 15% restocking fee on an order that was never shipped to me and was cancelled because of their factual error. DO NOT DO BUSINESS WITH THESE SCAMMERS. Edit: Ignore the below response from Broadway Truck. I didn't find out about the restocking fee until after I had placed the order. They may have hidden it in some small print somewhere, but like most consumers I dont and can't read every word of every web page when conducting routine transactions. I rely on the businesses to care about their customers and their reputation - essentially to be decent. Their initial shipping estimate was off by double or more, a fairly-tale essentially, and in that case the decent thing to do would be to refund all the money and review your internal procedures to see how you could have made such a wildly inaccurate assessment."

"We had an electrical issue that was caused by a third party. It needed to be fixed by a Ford dealer. This team came through! It was a unique situation and they worked collaboratively to remedy the extraordinary issue. Dennis and his team were great! I highly recommend this business."

"We would like to send a big thank you to Kevin Keeve at Broadway Ford for top notch service. He was able to skillfully navigate the ordering process and get us our truck very quickly. Kevin really knows his stuff and got us vehicles when other dealers couldn't. We are so glad we moved our business over to him and I highly recommend Kevin and the rest of the sales and service teams at Broadway."

"Anthony and Broadway were incredible. I shopped around at around 10 dealerships between St. Louis and my home in Tampa, FL and it was the first with reasonable prices and great inventory. The customer service was excellent and extremely simple to make a deal and get me into a new Ford Transit. Anthony gave me his cell number and answered every time and never left me hanging. To say I would recommend Broadway Truck sales is an understatement, especially being a service manager at a dealership for 18 years, this is what car buying should be like"