Chick-fil-A

"Been here a few times great service and usually good food. But today the fries were stale and hollow like they’ve been over fried and sitting out too long."

"So annoyed. I am sick, so I ordered the meal for mobile pickup for my husband to pick up. But no one is manning the mobile lane, so he just sat there for god knows how long waiting. He scanned the QR code like they told him to, and it brought up the wrong site because the order was placed on my phone. Why, in 2024… Does Chick-fil-A spend money and time altering their system, the store was shut for weeks, and now they open up and they are no longer capable of processing orders unless the person who placed the order is the one picking it up? Every pick up place allows for someone else to pick up their food… even at target or even Walgreens lets my husband pick up medicine. But Chick-fila can't?! So dumb. I had to call them and their response was -- get this --- to have him leave the kids in the car and go inside?! DO NOT USE MOBILE THRU LANE at this location at least -- it was their attempt to save money and instead it's wasted OUR time. Plus scanning the sign's QR code didn't work. Thumbs down to Chick-fil-A, it has not been a pleasure. They should never have tried to fix what wasn't broken."

"They FILL the fries!!!! Seems like nowhere does that anymore. This Chick-Fil-A has never let us down. It’s “my pleasure” to keep eating here and giving y’all my money. Haha. Keep up the great work."

"Chick-Fil-A Lenexa is by far one of the best restaurants in Kansas. Every time I visit my experience is always flawless. The employees are extremely kind, the food is amazing, my order is always accurate, and I always leave with a smile. They are always adding new menu items and new surprises for me to try. My favorite is the honey pepper pimento sandwich. I am super excited to come back here and try the new seasonal peppermint shake. As well as to have the kind employees greet me as I walk in."