Starbucks 922 Meramec Station Road, Valley Park, MO 63088

"Sunday afternoon - not super busy. I had to repeat my order a couple of times just to make sure there was no dairy in my two drinks (lactose intolerant). The tall blonde lady was so rude and rolled her eyes at me when I asked her about if it was made with almond milk because I didn't see almond milk listed on the sticker. She basically gave me an attitude response - NO. I used my manners and yet she still gave me an attitude. Instead of handing me my drink she gave it to me in the most rude way possible with me almost dropping it. I wasn't sure if it was because of my race or not because she seemed much friendly to the other vehicles in front and back. So I will not be coming back to this location because that's ashamed that our society has become this way. We can make mistakes and forget to add / change things, but no need for this."

"Finally getting a morning to myself ~ I was running errands, grabbing last minute stocking stuffers, and still needing to put in a few hours work online... I found myself at 141 & 44. Monda greeted with a smile and took my order: Vanilla latte & Gruyère egg bites. Heather called (didn't shout - didn't scream) my name and served up latte perfection. If you are looking for Starbucks consistency, but enjoy service you'd typically only get at a hometown coffee shop ... then this location is for you !!"

"Friendly staff but totally overwhelmed. There were boxes unopened everywhere. Looked cluttered, not what I am used to from any Starbucks location. Definitely lack available staff. They did the best they could to serve drive-through and walk in patrons. Several people walked back out after seeing the caos. "Loss of revenue " I waited 20+ min to get my drink. Through it all the staff stayed friendly and did their best. Where was management to help out?? 2⭐️⭐️ stars only because of poor management!"

"3:45 on Sunday afternoon, sat at the speaker in the drive through for over ten minutes. When I said “hello” someone said they would be with me in a minute. I waited another ten minutes before driving up to the window and didn’t see anyone. Unbelievable. This is disrespectful to customers. I won’t risk wasting 20 minutes here ever again."

"I ordered a venti shaken espresso and I’m pretty sure the espresso was left out, or not enough shots were put into the drink. It tasted like sweet milk and I couldn’t even go back to exchange because the inside was closed and the line was too long. There also was so much ice that I likely got the amount of a grande. Disappointed that I paid $8 for this."